The buffet was good. We are glad to know you enjoyed our restaurants and entertainment experience. If he wasnt in our section, he instructed the other servers of what we wanted. Market data provided by Factset. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). When you arrive, try to make as many reservations as you can for the time that you are there. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Service was fast and friendly so no complaints there. We would think twice on Star Class in doing it again. But really wasted his afternoon. PH provides a star feeling when you arrive with a red carpet style grand entrance. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. I love that overall you dont need reservations for dining. Once we didnt get in. The surf was rough. Hopefully things will turn around. The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. Claim your listing for free to respond to reviews, update your profile and much more. Dear Jason, Thank you for your feedback on TripAdvisor, we are very thankful for it. The beach was beautiful. Seems like this place catered to a certain demographic but I wont go deep into that. Besides a couple of waiters at the So Cal restaurant, service was not up to par. The good: We arrived to applause as we entered. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. What restaurants are near Planet Hollywood? It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. We are looking forward to your next visit in the near future. Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Didn't get any contact from her for 24 hours. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). 2023 FOX News Network, LLC. Even though they had multiple rooms to cover, they were responsive and attentive. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The lazy river and flow rider were excellent. It was very good. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! The meal was great. Service was good but not great. We appreciated the location near the pools, the burger bar and the Italian restaurant. Our kids did mini golf once. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. The next time someone with us went at 12:45 to wait until 3:00. Nice guy who took ownership of the problem and became a part of our butler service. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,932 reviews #13 of 20 hotels in Costa Mujeres Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 011 44 20 3027 4841 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. The best night for entertainment was the Queen tribute. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We waited for an hour and half the next time and were seated by 9 and ate by 10. The kids enjoyed the grotto bar. Overall, we had an amazing stay. from. But despite arriving early we ended up eating our meals in the dark. And you dont get it unless you ask. Not worth the money I spent.Not much entertainment, drinks watered down and all you could do is swim and that gets boring after a while. They did not love it. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. $38.00. The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. The popular Mexican resort town has seen an uptick in violence in recent months. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. The meal was great. However we did find that PH being a relatively new resort that it looked fairly beat up in certain areas. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Bottom line is save your $$ and just tip well to the other employees. The third room was a complete upgrade it made the stay so much better. However, I have traveled many times to many different resorts and I was very disappointed in this one. We are not Star Class and have had no issues getting into them. If the system detects something that potentially contradicts our. The beach is nice, it feels like home. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. Filling the barren space in our lives. Indulge in the incredible flavors and techniques of Japanese cuisine. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. They maybe went 2 times each the whole day. We liked being able to control all of the lights, fans, etc. Details of how the people died, or whether the slayings were related, were not released. Sometimes the waits were long. We stayed in a junior swim up suite with our 5 and 3 year old kids. This is the version of our website addressed to speakers of English in United Kingdom. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. A body lies in the street in Cancun - as the town is gripped by . Get the cabanas and ask to skip the bottle service. Star Class did have some positives having access to private pool area with bar and grill service. My original travel date for Planet Hollywood was May 2020. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. 2023 Planet Hollywood Cancun. Flow Rider. This is the role youve been waiting for. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. We have loved every minute we have been here. The food there was tasty and pretty quick. Ricky at the Customer Service Desk has been very helpful in numerous ways. Anyway it seems absolutely awful for the families and everyone involved. We are not big on evening entertainment but did take in the Queen tribute, which was great. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. Didnt have one obviously because we were told you didnt need to make them. Invite your loved ones to a star-studded, all-ages getaway. We are pleased to know that you enjoyed our facilities and activities. The umbrellas were painful to open. Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA . He was amazing!! Service was fast and friendly so no complaints there. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. You must take the test no more than three days before your flight. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. The porters were great. The surf was rough. We ate at Shores outside. I could go on and on about how bad this experience was. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Amazing resort, enjoy the staff Yonathan was the best and also the shows. Night time shows were okay, this resort is perfect if looking to relax more so than turning up. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Dine and delight in design-forward spaces. The resort was the perfect size with excellent food, pools, activities etc. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. Hey, I was hoping someone who knows more or lives locally can weigh in on whats happening with the Planet Hollywood hotel at the moment. Been here 2 days so far. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. We had to wait but probably only 45 minutes. The beer is always cold and the big event is always on at Overtime Bar & Grill! Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. This was after a long wait. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. Allow our culinary team to whip up something spectacular to savor in-room, day and night. We waited in line for Hibachi grill 2x. The maids do a wonderful job and each day, our room was cleaned before 3pm. The bartender at shores was better. As for being suppressed. You could find shade in swim up bar in family pool. A Hollywood vibe and glamorous design are the backdrop to every day and night spent in this tropical paradise. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Yes, free parking is available to guests. There are 12 missing workers. This material may not be published, broadcast, rewritten, Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. Here, you can call the shots! STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. Just not sure it was 100% worth it. We are glad to know that our resort and crew exceeded your expectations. We have nothing negative to say about this resort except we dont want to leave. The second time we went later. Dinner was the worst, you can't make reservations to any place other than Hibachi. Tripadvisor performs checks on reviews. complimentary bottles of wine in the room. Where Hollywood meets Bollywood. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? CLICK HERE for the Download! You have to empty it lots. Discover Our Destinations. If you go early you will have less wait time. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. PHabulous regards, Jonathan Iriarte General Manager. 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