Spa - the spa is absolutely amazing. Lets call it pretty potatoes. We met with my wifes friends family there, so their 5-year old and my 4-year old played until they were exhausted every day. Can you recommend some idea of what a family can do in the area until 5pm? At what time did you usually eat dinner for the non reservation restaurants and how long did you have to wait for? Comfy two person lounger on our private balcony. Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities, aromatherapy and pillow menus, and complimentary calls to Continental US, Canada, and landlines in Set on the beach, The Grand at Moon Palace is indeed quite the grand resort. The best part you can order whatever you want! We ate lunch at Habibi Lebanase Restauranton our second day. Was the dress code of long pants for men enforced at dinner?lynn. Our boys enjoyed the simple penne pasta with butter. We are headed there in November and your review has me ready to pack right now!! We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! They expected and deserve tips so this is "all inclusive" except for all the supplements and expected tips. I dont recall if the pools were heated. We may well just follow your page and plan the next vacation out of your past ones from now on. Appetizer seared tuna on cucumber with seaweed garnish. Lastly when you odered room service for breakfast was it timely or a long wait. With all the amenities it surely will have something for everyone. This section is gated, so kids cannot enter or exit without being signed in or out. Wagyu beef this was Cams favourite dish. Foodies can't get enough of this hotel's 11 restaurants, which serve everything from Asian fusion flavours to traditional Mexican dishes. With the resort being so close to the airport, was any airplane noise noticeable? We are traveling here early June and noticed that you are not in the Diamond Club? Yum. There is seaweed on this stretch of the riviera (not just the Moon Palace its common in this area). If you like long walks on the beach, this beach has you covered. Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. This was Nicoles favourite dish from our visit. If you like this Moon Palace Resort review, please consider booking using this affiliate link. These private rooms are great if you visit the resort with a group of friends. We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. Staff were super friendly and helpful. The little unexpected details do matter. They said its amazing and well worth it. Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. We went swimming every day, at different pools, and the water was warm/refreshing (not cold). It seems like you may have gone off peak time. Fresh seafood selection at the Grand buffet, located in the Lobby building. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). This is the Diamond Elite Pool. Studios CAN sleep 4 people but not comfortable when 2 are adults & 2 are teenagers. We appreciated him so much that he would share that with us! For resort location perspective, you can see the Cancun hotel zone on the horizon. Just wondering if you did any upgrades? We are traveling with our 4 boys ages 14, 17, 17 & 20. Erin. Our youngest boy, Connor, is allergic to raw forms of dairy and eggs. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. The poolside service was very nice, too. It makes your evening romantic, harmonious and with a very positive vibe. Unwind in our luxurious accommodations. We did not spend a lot of time at the beach. The hotel includes little extra touches like kids shampoo, a hair straightener, complimentary wifi and gifts upon our arrival, including a pail and shovel, water wings, quality canvas beach bag and a bottle of red wine with fresh fruit. The shows were so so (compared to cruise shows) tho. just one question, does the grand have an elevator? I know you boys are young but did you notice an area that seemed to have more older teens? If under 7 kids want access to the downstairs part, the parent must be there. We didnt book ahead of time and we didnt have any problems getting in. Hummus, kalamata olives and warm pita bread. Service was always excellent. Loved this thread and feel really good about it. Enjoy! I am planning a trip there with my family for Christmas 2019. 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. Theres a lot to do and many pools to hang out at. Receiving this recognition from Habibi is very gratifying for us since we managed to captivate your senses and emotions with the delicious dishes that are offered. Thanks for taking the time to create it! You wont even have to leave the resort if you dont want to lots to do. Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. That would be too dangerous. For Diamond access I believe you need to be a member, or book through a member but were not entirely sure how it works. Food was good and a lot of places to eat. Finish the perfect day off in crystal-clear waters . Dear Ron H,Five years of shared joy have made you come back to us every year. Wristbands also act as your room key! Its a legit Water Park! Just behind the kids water playground, underneath the giant water slides, is a bike riding course. Did you find the credit useful? Anyone know how many slides are available for toddlers? The resort provides free water wings. This is an exclusive section of the Moon Palace Resort. Succulent roasted duck served on a root vegetable mash. Not a bad spread! Also, how is that managed? Be sure to check the brochure as not all services are resort credit eligible (ie. But, Im happy to hear that they are ensuring that everything is safe. Youre going to have a great time. It will be a pleasure to serve you!Kindest regards,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. One of the buildings illuminated at night. So, I would contact The Grand to ask. Room tips.. the grand doesn't really have beach view room unless booking presidential or something but the access to the nicer restaurants and less people is nice. ALL-INCLUSIVE ON A GRAND SCALE Erin, Hi. Kitchen staff was superb! Is there an extra charge? Had a fabulous time and could have stayed longer. Are there activities for that age? Are tween kids safe to walk from the pool to the gaming area on their own? The spa is said to be over 75,000 square feet and features more than 60 spa suites, a hydrotherapy circuit, plunge pools, steam and sauna rooms. From memory, I think we normally ate between 5pm and 7pm. The beach was perfect no seaweed like our visit in July. LIVE THE ALL-INCLUSIVE BLISS OF MOON PALACE RESORTS Enter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. This is the seafood fettuccine with black ink pasta. [Passive] . There are several buildings on the property. Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Here are some tips to help make the most of your vacation at Moon Palace. Children under 4 years must be supervised by an adult guest at all times. Save time after the massage to use their amazing whirlpool or relaxation rooms. SNORKEL XTREME. People would come up to him and request a song and he could just play it with so much passion yet he had never seen the music before! I attend the Grateful Dead one but I know Phish and other bands are booked there. Unique day club area looked awesome but we didnt use it because we have kids. I give this beach 2/10 due to tractors, otherwise it would be a 4/10. My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. We ordered two as our appetizers. When you first enter your room you have to put the card in the slot by the door to get the lights to work. Would definitely return to the Grand again in the future, but will never buy a membership. Whats in your closet? Can we get a studio with connecting doors to another studio? Jade serves delicious contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Thanks so much leaving to go there 6/22 for a week. The meat literally fell of my fork. You pay the same price, but we get a small commission for every booking. If you stay at the Grand, you have access to all three resorts. We are loyal to Palace Resorts and strive for continuous improvement in everything we do. Can they stay at the kids club alone while we go out to a formal dinner? On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. There are plenty of chairs, umbrellas, couches and loungers at the beach. Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! Go 1.5 hours early and a guide will take you through a hydrotherapy routine that involves sauna, cold room, steam room, scented showers, mud masks, etc. The elegant Lobby Bar chandelier is a work of art. The waiter here was also great and very helpful. My best friend and our spouses and 4 children. Its the best I have found. Where to begin?! We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? with our boys! Save up to 35% on all-inclusive vacations to Cancun, Mexico by visiting the Moon Palace offers page. Can you share the more popular ones? Is this the only higher priveldge club? Glad to see you guys had a blast. Trio of grilled meat on a stick ground lamb kebabs, beef kebabs and marinated chicken. Great review! It was very helpful! Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. Thanks again! We spent most of our time at this pool, which is located near the beach. I hope this helps. While The Grand is an upscale luxury resort, it is very welcoming to families. I believe these are the Lebanese Falafels, but Im not sure. At least run shuttle service free of cost to beach palace. I did not see any pictures for JC Steakhouse in your review. I also forget the name of this dessert. It did offer more so we feel the difference in price is worth it. This property is HUGE. That is an extra $2317 per studio. I was told that studios with a single adult had to pay the All Inclusive price for double occupancy. But this time were bringing the kids. At least $200 in $1 or $5 bills. They never advertise that beach is not usable. Sometimes even in paradise you want to chill in your room! In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. What is cost for golf? While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. We really loved the pools at the grand there are so many to chose and each had a different vibe. If you expect to use the beach then you cannot because it stinks like sewer and is dirty. The snack bar was GREAT! Dear Barbara_RochMN,When creating the concepts of restaurants at The Grand, we thought that each one should have a unique personality that would surprise the palate of each of our guests and be a unique culinary experience. Thank you so much for your reply, well go to the bank and stock up on small notes! We felt safe, pampered and entertained throughout our visit. and well make sure to visit you again soon. Your room will be charged right away. Foods were good, pastries were amazing. This area will be thick and lush in a few years. Even at the pools, the beers are served in tall non-breakable glasses. Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. We LOVED Jade and Travoli. Yes. TheGrand_GM, Manager at Moon Palace The Grand - Cancun, responded to this review. Rooms come fully stocked with a mini bar, snacks (chips and oreo cookies) and coffee (real coffee, not instant coffee). From what we remember, we think the pools closed around 9-10pm. Your email address will not be published. We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. Weve heard the steakhouse is harder to get in. Theres no charge to leave your kids who are 4 and above at the kids club. This may have been one of our favourite bowls of ceviche ever! Those little details matter, and they are much appreciated. I was wondering, what time do the pools generally close at the Grand? Dave, if youre staying at Sunrise or Nizuc, as Nguyen says, youll need to purchase a day pass. Relaxation pool wasnt heated but quieter and warm enough on hot days. My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. Hi & as others have said, thank you for all the details in your review. Extremely friendly and connected with the audience. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. Your site is awesome and so helpful;. Hi Martin they are separate resorts, but located side by side. Lots of chairs on the beach and always available. Our family is having a reunion in Dec. We booked through Interval International. Also, any advice on making specific room requests would be great. We are going back feb 2021. Hi, thank you for your review. In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. Thanks again. . Do we need to pay for any food or special beverages in the resort? Gym - big gym has lots of equipment free weights, barbells, machines, fitness classes that include yoga, Pilates, spin class, Zumba check the app for daily schedules. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. We thank you for your support. This is a very effective way of preventing overcrowding. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Doh! Travelled during spring break (near full capacity), two adults, two kids. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. . Are there staff members to watch over the children? The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. Delicious. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. He had a soak every morning while watching cartoons. I would maybe ask them ahead of time, or check at the front desk and ask. Bring your bathing suit. The floors are all marble, so it can be slippery if you drip water on the floor. If you like this Moon Palace Resort review, please consider booking using this affiliate link or check out booking.com. Thanks for giving an in depth review of the resort. Okay Im a tad confused here. Breakfast flatbread with eggs, bacon and spinach. We slept well during our stay. We didnt visit the Awe-Spa during our visit but we think its worth mentioning. Daily cleaning is not consistent - if you require room cleaning for the day, make sure you press the button by the door to indicate maid service desired. Tuna poke served in a coconut bowl. If the waterslides are open, your daughters will love it. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. Tractors, otherwise it would be great 16 & 19 years old.. is mostly... Chairs, umbrellas, couches and loungers at the kids water playground, the. 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