In addition, individuals who experience violations of law can often file a lawsuit in court. The Health Care Program for Children in Foster Care (HCPCFC) is a public health nursing program located in county child welfare service agencies and probation departments to provide public health nurse expertise in meeting the medical, dental, mental, and developmental needs of children and youth in foster care. The decision whether or not to file charges calls for consideration of the prospects of obtaining a conviction against a particular defendant. You may wish to consult with a private attorney to determine any civil remedies that may be available to you. The state Attorney General would not ordinarily become involved in such a case unless the local district attorney had a conflict of interest that would prevent the district attorney from making any criminal charging decision in the case. I am the victim of discrimination in services provided by a business such as a hotel, restaurant or store. The California Secretary of State provides authentication (apostille or certification) of public official signatures on documents to be used outside the United States. WebThe office investigates and resolves concerns made by or on behalf of children and families involved with PCSAs,Title IV-E agencies, or private provider agencies that administer or Contact information for county district attorneys is available from the California District Attorneys Association. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: I need help with an international child custody issue. Who should I contact? 94 0 obj <>stream WebThe California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. An ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve complaints about government actions, and when appropriate, make systemic recommendations based on findings. pleadings, exhibits, transcripts)? These publications explain the rights that you have while in foster care. If after taking these steps you continue to doubt the legality of an action taken by your local officials, consult a private attorney who can represent your interests in a dispute. Letters with the above information should be mailed to the CDSS at the physical address or e-mail address shown above. If you have immediate concerns about the safety of a child, call your county Child Protection Services, The California Office of the Foster Care Ombudsperson is dedicated to serving. Absent special circumstances, the Legislature did not provide an enforcement role for the Attorney General in connection with noncompliance under the Act. Our office was created to serve foster youth.Foster youthcalls are our first priority.Anyone who is concerned aboutthe care, placement, services or rights ofa child or youth in foster care cancontact our office. I am the victim of a crime. If you want to find out if California is holding money or property for you, please contact: You don't need to pay anyone for this service. We can also answer your questions about foster care, We have a confidentiality policy to protect the identity of people who call to make a complaint. Long Term Care Facilities A Consumer Guide to choosing a Nursing Home: Box 944243, Mail Station 9-17-37 Sacramento, CA 94244-2430 Please contact your local school district administration to determine what local processes govern the resolution of complaints. These remedies include the right to seek injunctive or declaratory relief or a writ of mandate in the Superior Court. If there is no resolution after working with the county, a letter can be written to the CDSS specifically describing the CWS issues involved, why it is felt that the county agency handled the situation inappropriately, what efforts were made to resolve the problems directly with the county, and provide a copy of the letter(s) you sent to the county and their response(s). I need to reach the Social Worker Hotline. If there is an immediatesafety issue, we may alsomake areport to the appropriate agencies such as the countys Child Protective Services agency or the Community Care Licensing Division.If this happens, we will discuss this with you. You have the right to: You have sexual health rights too. Accordingly, alleged violations of these requirements should first be reported to the building or public works department in the city or county where the specific property is located. In addition, we recommend that you consult with a private attorney. Is my divorce legal or recognized in California? There are no If you have immediate concerns about the safety of a child, call your county Child Protection Servicesor local law enforcement.. What free or low-cost legal assistance is available? Each local district governing board has authority over general education processes. birth certificates, death certificates, marriage certificates, divorce decrees)? This agency may be contacted as follows: How do I authenticate official documents to be used outside of the United States? Jones said in her own case, without a rescue from a sympathetic case worker, her trajectory might have been far worse. If you want to know if you are listed on the Child Abuse Central Index (CACI), send a self-inquiry requestto the Department of Justice. The Commission on Judicial Performance is the independent state agency responsible for investigating complaints of judicial misconduct and judicial incapacity and for disciplining judges. We suggest that you consult with your attorney. The Attorney General's role in legislative matters is limited to making recommendations to the California Legislature regarding needed changes in law and to enforcing the laws the Legislature enacts. The California Office of Foster Care Ombudsperson's main goalis to advocate on behalf of foster children/youth regarding their care, placement, and services. 1-833-99YOUTH (999-6884) Foster Care Ombudsman. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. Bananas. Do you have a complaint about the Resource Family Approval (RFA) process in your county, such as the timeliness of the application process or a lack of communication? I need to know what law pertains to my situation. The Can you work it out with the people who were involved? Reasonable and Prudent Parent Standard (RPPS) was created to empower caregivers to make parenting decisions that support youth health, safety, and best interest while encouraging their positive developmental growth. You may contact this agency as follows: California law makes cities and counties the primary enforcers of the California Building Code's requirements respecting access. Neither our office nor any other State office routinely maintains copies of wills and trusts. Click here to order publications. If you have knowledge of misconduct by a teacher or principal, please contact: Finally, you may wish to consult with an attorney to determine any civil remedies that may be available to you. Do you need a, Are you a current or former foster youth? Make sure to click Add to calendar so that the Zoom link will be added to your online calendar. Call us at 877-846-1602 or file a complaint online. Do you believe a law enforcement officer acted unlawfully or unethically? If your complaint pertains to special education, please contact: If your complaint pertains to Federal or State civil rights violations, please contact: If your complaint pertains to categorical programs that are mandated by statute, such as No Child Left Behind or Limited English Proficiency, please contact: Other types of complaints against a school, district, principal, teacher, or school personnel may not be within the jurisdiction of the California Department of Education or any other state agency, and should be addressed at the local level. Loney works tirelessly to protect the rights of youth and works to ensure accountability in treatment and service delivery. I have a complaint about a county child welfare services agency. Who should I contact? Extended foster care (age 18+) Emergency support. h=Q^",D(dPF[)@(6OhVR&-,N{tq1:Bs3}O6a}wVJ:b|suPwl^9/atrJBV#ELkn.''54ra]Uz*~Eo? Are you under the age of 27 and enrolled in a post-secondary education program? cy Letters (also called Verification Letters or Ward of the Court Letters). WebCurrently, California, the District of Columbia, Oregon, Texas and Utah are a few states taking the lead on implementing a Foster Youth Ombudsman. WebOmbudsman (Complaints) Mental health. 1, Seaside, OR 97138. You have the right to do some things on your own. If you are a designated public official, please visit our Legal Opinions page at. The Secretary of State's Office provides access to corporate, limited liability company and limited partnership information. In making that decision, the district attorney must evaluate the likelihood that a jury, after weighing all of the conflicting evidence, would find the defendant guilty "beyond a reasonable doubt. Who should I contact? Does your lawyer not respond to your contact attempts or return your calls or emails? 510-834-4766 East Bay Respite Program Direct Line. The law. The Office of the Attorney General is prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. Are you a parent, caregiver, social worker, mentor, or another adult supporter? For assistance in resolving a problem with a state agency, we suggest that you contact the director of the agency, your representatives in the. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: How can I obtain information about unlawful discrimination? WebOmbudsman: Arizona DCS Office of the Ombudsman Phone: 602-364-0777 or 1-877-527-0765 Email: [email protected] https://dcs.az.gov/ombudsman-complaint Arizona Ombudsman-Citizens Aide 7878 N. 16th Street, Suite 235 Phoenix, AZ 85020 Phone: (602) 277-7292 Toll-Free: (800) 872-2879 Fax: (602) 277-7312 Email: [email protected] You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter(sometimes called a dependency letter or ward of the court letter). The Foster Youth Bill of Rights applies to you if you are in foster care, if you are on probation and in out-of-home care, and/or if you live in any licensedor certifiedchildrensfacility or home in California. When the Legislature enacted the Public Records Act in 1968, it provided several judicial remedies for persons who believed that they had been wrongfully denied records to which they were entitled. You may contact the Inspector General as follows: I need legal advice or representation. A local government agency is violating the Brown Act. 510-658-7353 Main. The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164, Your social worker (SW) or probation officer (PO) must talk with you about your rights every 6 months and at every placement change, They must tell you about your rights in a way thats easy for you to understand, They must use our offices publications to explain your rights, You have a lawyer and their job is to defend your rights, The people where you live must answer any questions you have about your rights, If you live in an STRTP, shelter, or home with 6 or more foster youth, a poster of your rights must be visible, clothing, grooming, and hygiene products that respect your culture and ethnicity, a phone you can use to make private calls (unless a judge says you cannot), a caregiver that has special training on trauma and ways to help you, go/not go to religious services and activities of your choice, participate in cultural, racial, ethnic, personal enrichment, and social activities, fair and equal access to all available foster care services, placements, care, and benefits, lock you in a room or a building (unless you are in a community treatment facility), make you stay in juvenile hall because they cant find you a home, use law enforcement as a threat or retaliation, abuse you physically, sexually, emotionally, or exploit you for any reason, punish you by physically hurting you for any reason, look through your things unless they have a reasonable or legal reason. State law requires businesses to turn over unclaimed money and property to the state Controller's Office. Who should I contact? Remember: You have the right to speak to our office confidentially, and you cannot be threatened, punishedor retaliated against for making complaints. California birth, death, fetal death, still birth, marriage and divorce records are maintained by the California Department of Public Health Vital Records. Health care. Explain the type of discrimination, what happened, when it happened, who was involved, and the resolution you want. The areas in which the CDE has complaint oversight are explained below. If your complaint is about something else, see Where to File Your Complaint. Family to Family; Kinship; Going to Court- for Kids; El ABC de Sueno Seguro para su Bebe; The ABC of Report your concerns to your countys Child Protective Services hotline. Do you have complaints about your child support case? (PDF) Brochure for People Who Use Medicaid: Need Help with Medicaid? Housing. Are you concerned about a child being abused or neglected? Both were developed with the intention of supporting youth in care via personal rights and parenting practices. If you would like your full case records (child welfare or adoption), contact the dependency court that had jurisdiction of the case. Try to remember the event. I want to contact the Foster Care Ombudsmans Office. If you cannot afford a private attorney, you may consider contacting your local legal aid office. Cost: Free. ", We understand it is not uncommon for members of the public to differ with the district attorney on the question of whether the filing of criminal charges is warranted. WebRetired Judge, Superior Court of California, Santa Clara County 16 Janay Eustace Deputy Director, California Youth Connection; Former Foster Youth 17 Larry Fluharty Ombudsman, Foster Care 18 Bob Friend Director, National Institute for Permanent Family Connectedness 19 Leticia Galyean Chief Executive Officer, Seneca Family of Agencies 20 WebOffice of the Ombudsman Reference Guide (PDF) Foster Care Resources: Required posting for licensed foster care providers: Foster care facility poster (PDF) Give this to young people in foster care! 95 0 obj <>/Filter/FlateDecode/ID[<3A4CDF52F56CAB4F148D2CD6E606F149><6B24CA6DA8B4BD4E9D70B0D0C27624BD>]/Index[60 85]/Info 59 0 R/Length 147/Prev 167832/Root 61 0 R/Size 145/Type/XRef/W[1 3 1]>>stream Overall, the ombudsmans office has seen an increase in complaints and, most notably, Covid-19 related complaints. In connection with noncompliance under the age of 27 and enrolled in a post-secondary education program the state Controller office! 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