Therefore, most employees in an organization feel they must "go along to get along"; in other words, they acquiesce to questionable ethical standards to keep their jobs. False. 124. E. Employment-at-will. B. be identical to personal beliefs. For questions, call their customer support number at 844-937-8275 between 8:00am and 9:00pm ET Monday through Friday, or 8:00am to 8:00pm ET on Saturday. What does my family want me to do? A. Order the results by subject, ascending except for 'Chemistry' and 'Economics' which will come at the end of the result set. True. Yes, you definitely can! C. Cultural differences are never the source of ethical dilemmas. Here is a sample of Amazon OA Part 1 Questions. The world views and belief systems of employees from the same country are typically identical., 2. She has been regularly ordering goods from ABC company for more than 4 years. A high degree of brand recognition will help a company win a higher share of the market. Y and Z/Y, which translates to V*X >= V+X, X < Y and Z >= Y, which of the two following expressions is true. Lily is not on the side of the hall where the white board is placed, 2. A principled person does the right thing no matter what. At the conventional level, a person conforms to expectations and laws. If its been decided to send M2, M3 and W2 on this trip, who else you may send with them? D. code of ethics. Unfortunately, the mattress is inedible. He should be referred to the Deputy General Manager 5. According to the U.S. Supreme Court, sexual harassment violates ________ if it is unwelcome and "sufficiently severe" and creates an "abusive working environment." E. is an official who assumes the role of corporate conscience. Explanation: There is a subtle difference between sales puffery and statements of fact; they can be difficult to distinguish. Explanation: Reciprocity refers to buying a product from someone if the person or organization agrees to buy from you. 7. C. all persons selling directly to consumers must pay a bond. Marketers at 50,000 organizations worldwide choose us to power smarter email campaigns and hit their goals faster. C. Require persons selling directly to consumers to pay a license fee. You can see the breakdown for trials and warranties below. 2. Explanation: A person with integrity is honest without compromise or corruption. E. Recognizing good deeds. At the conventional level, a person conforms to expectations and laws. Yes, the Emma CliMax Mattress is 100 % vegan and does not contain any animal-based materials. 3. Which two of the conditions tells the rank of Jack in the class. 59. C. a warranty of fact. Study with Quizlet and memorize flashcards containing terms like 1. B. frame of conventional reference. B. formed before the Civil War? Explanation: An increase in the number of sales territories usually necessitates splitting a single territory, which takes customers away from a salesperson. E. Moonlighting. Conditions for selections of a candidate are as follows: Ionization energy decreases with the increasing size of metal atom. William Trevino, who works in a public corporation owned by a state department, is an American by nationality. Explanation: The Golden Rule means doing to others without expecting anything in return, and it is used by businesses as a standard for morality in the workplace. What other financing options are available? When salespeople loosely describe their goods or services in glowing terms, those statements cannot be relied upon by the potential buyer. This fixed point of reference must be separate from you; otherwise you will be changing the rules based upon your best interest in various situations. As the Emma Original is a bed-in-a-box mattress, it can occasionally include a slight odor as the foam layers and new materials air out for the first time. A research showed that an average buyer remembers only 20% of the things discussed during a sales call. If its been decided to send M2, M3 and W2 on this trip, who else you may send with them? A. legal outcomes. B. Explanation: A person at the preconventional level of moral development follows rules to avoid punishment. If you simplify your message, the customer would remember your entire presentation. We look forward hearing from you! A salesperson asks, "What am I legally required to do with this?" Go to the Audience section of your account, select Subscriptions from the lefthand menu. A. misrepresentation. Candidates for this business traversal are M1, M2, M3, M4, M5 and W1, W2, W3 (5 men and 3 women). must not have availed bulk discount before B. Consensual. A person at the preconventional level of moral development follows rules to receive rewards or avoid punishment. B. This reporting process is called: It is known that one of the levels has 21 people in it and the second floor has 2 people more than the first floor. The ethics committee assumes responsibility for disciplining wrongdoers. D. handles all negative publicity for an organization. She has also purchases goods worth $150 in the previous month. If a video game manufacturer required its resellers to stock a line of games based on the financially-disappointing movie War of the Worlds in order to carry games based on the very popular TV show Survivor, it would be an example of: E. Key account. Do I need a Box Spring with my Emma Mattress? E. defines fundamental values. A. prohibits sexual harassment. 19 people rank behind Jack. Explanation: Cooling-off laws provide a cooling-off period (usually three days) in which the buyer may cancel the contract, return any merchandise, and obtain a full refund. B. Glenda is meeting with an Office Pro store manager. E. a tie-in sale. The law covers sales of $25 or more made door-to-door. A. never negotiates. It will save you a great amount of time! D. Ethics related to employees and communities are never difficult to understand when doing business in another country. Once Emma processes your return, Klarna will send an adjusted invoice. C. Attending a college course on company time. A. Alternatively, you can find it in the Emma order page summary. M4 and W2 cannot go on the same trip. A. misrepresentation and breach of warranty. False. This statement by a home appliance salesperson is legally actionable. What you can learn from the given information. B. remains too stationary. The calculation below did that job although you might not need it. VAILANT:UBKJZOS -> TRANSCEND:? The salesperson is most likely operating at which level of moral development? D. preconventional moral maturity. Do I need a Box Spring before I can use the Emma Mattress? False. A. misrepresentation. Our financial partners Klarna & ShopPay offer flexible, interest-free payments: you can choose either our pay-in-4 option, or our monthly installments option of up to 12 months. He is not ready to sign a bond but doesnt mind paying a sum of $1000 as security deposit. Sharon will be upset because she is losing commissions for a large account. _____Is Dad cooking dinner tonight or ordering pizza? C. discretionary. C. a tie-in sale.. Go to the editor Sample table: Salesman Sample table: Orders Click me to see the solution 2. Select 1 prime in every 3. Explanation: Employers must prevent racial and sexual harassment, which they can do with top management support, grievance procedures, verification procedures, training for all employees, and performance appraisal and compensation policies that reward anti-harassment behavior and punish harassment. E. requiring reciprocity. B. D. a Green River dealership. Exclusive dealerships. Count Occurrences: Missing i++ at the end of while loop. Explanation: The majority of sales personnel, as well as people in general, operate at the conventional level. Now have some additional hiring rules on candidates: A candidate has 3 years of work experience, majored in CS in university and has masters degree and MBA. Negotiating and offering opinions is not problematic for salespeople when done ethically and without exaggeration. (3! C. reciprocity. The saddest part is that the sales team doesnt get to choose what those 20% of things would be. B. misuse of relationship marketing. B. allows some customers to receive price reductions while others do not. C. compass point. The second level has more people than any of the other levels. E. charged with eliminating ethical dilemmas. False. Social morals. If your Emma was given as gift, you can simply get in touch with us and share the following to have your warranty processed:- Proof of purchase- Authorization from the purchaser that allows you to inquire about the order - this can be a form of a call or email from the purchaser. Drop us an email Not only does this mean that employees have the right not to be discriminated against in employment practices and decisions, but it also means that employees have the right to be free of sexual and racial harassment. C. avoid making exaggerated claims about product safety. C. sales puffery. D. breach of warranty. I ordered an incorrect size, can I still change my order? Why would Sharon most likely dislike this decision? You can also wash single stains by hand with gentle washing detergent. WASHINGTON U.S. 24. Chapter 5 Vocab Evolution and Community Ecolo, Final study guide professional selling MAR3400, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, John Lund, Paul S. Vickery, P. Scott Corbett, Todd Pfannestiel, Volker Janssen, Byron Almen, Dorothy Payne, Stefan Kostka, Eric Hinderaker, James A. Henretta, Rebecca Edwards, Robert O. Self. A. change rules based on the situation. Management at Damon's firm has decided to increase the number of territories in each sales region. E. Utilizing effective recruitment and selection practices. D. responsible for disciplining wrongdoers. The Emma Original Mattress is considered Medium Firm.' Sales puffery typically does not lead to legal actions. Then made an about-turn and walked 30 meters. A coffee vending machine is situated at one of the corners and a restroom at another corner of the meeting hall. True. Control systems that monitor and penalize the ethical behavior of salespeople are a useful tool in creating an ethical work environment. A. the organization's employees and the organization itself. He has never been provided any bulk discount or special discount. She has to pay $10. Explanation: Surveys show that most managers want to be more ethical but they sometimes lower their ethical standards to meet sales goals. His GPA undergraduate is A-. Explanation: In 1986, the Supreme Court held unanimously that sexual harassment violates Title VII of the 1964 Civil Rights Act if it is unwelcome and "sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment.". A high degree of brand recognition will help a company win a higher share of the market. According to the text, your conscience is usually not the best guide for making moral and ethical decisions because it: A. large corporations. Glenda could be guilty of misrepresentation for her assertions. 5. He follows company rules only to avoid being fired. A. character. 1. Sharon will be upset because she is losing commissions for a large account. An ethical dilemma arises in a situation when each alternative choice or behavior has some undesirable elements due to potentially negative ethical or personal consequences. E. fact-finding. C. Discrimination. Or (15, 0) ? D. price discrimination. Find Exception - Given A B C D, find which one is different from the other three. 77. After we have confirmed that you returned your Emma products, you can expect your full refund through your original payment method within 5-10 business days. Courts tend to favor salespersons in misrepresentation cases when the customer lacks product knowledge. 1,4,16 17,20,24 8,11,18 19,20,5: Result: 1,4,16, perfect square. E. Exclusive dealership. Not have any close relative as a dealer/distributor of any oil company, 8. Conditions for selections of a candidate are as follows: 1. She often has a large amount of responsibility and time pressure. The majority of sales personnel operate at the _____ level of moral development. 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