and upon the rescheduling process done automatically for March 1st, 2022, I immediately contacted support and expressed that I could not make the tues march 1st and requested tickets to wed march 2nd. Grantham said she knows this personally because shes observed brokers on StubHub advertising Wilson Center tickets she still had in her inventory: On Granthams own seating chart, the price to one event was $49.43; StubHubs, meanwhile, was $88. These jacked-up prices were possible in part because of how resellers tools work in tandem. Between Jan. 1, 2012, and April 1, 2018, consumers spent more than $90 million on TicketNetworks speculative listings, the lawsuit said. ***** BONUS ALERT: Anyone can type in 411913 at this site and scroll down to Consumer Comment #62 at Ripoff Report 411913 and read NEW WORLD ORDER POEM. Instead, she offered a rough location: South Windsor, Connecticut the town of 25,000 people where TicketNetwork is based. But on boxofficeticketsales.com, they topped out at $376. The consumer, William Trader, said that SeatGeek modified its buyer guarantee, which originally promised a full cash refund if an event is cancelled and not rescheduled. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Seat Geek. Please enter your email address. Sports. A customer filed the suit Friday, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, Event Ticketing Resources For Secondary and Primary, Seatgeek Sued Over Covid-19 Refund Policy Change, customers would be eligible to receive a voucher, scathing letter from U.S. representatives. Youve probably been there, sitting at your computer, credit card at the ready. Do not edit our material, except only to reflect changes in time and location. If you want to republish Reveal graphics or data, please contact Data Editor Soo Oh,[email protected]. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Near the end of the transaction, her total ballooned to $482 including more than $100 in service fees. Under this business model, the brokers and SeatGeek both make more money than if SeatGeek were responsible and held onto the proceeds of the sale until the event occurred.. When I selected a ticket and began the checkout process, I saw an advertised price of $439 and a digital timer ticking down from four minutes. Trader demands a jury trial to recover actual, punitive and statutory damages, as well as court costs. Sports, theater and concert fans are itching for events to start happening again. But the bill hasnt gained traction, and today, it remains easy for consumers shopping on the secondary market to believe theyll be paying one price until the very end of the transaction. Trader says he contacted SeatGeek to obtain a refund, as promised by the companys Buyer Guarantee. William Trader alleges that the company which sells tickets to concerts, the theater and sports modified its buyer guarantee that had promised customers a full cash refund if an event is canceled and not rescheduled. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Reveal is a registered trademark of The Center for Investigative Reporting. It also forbade the resale of tickets purchased with bots in a variety of circumstances. In the documents, fans again and again described encountering the very practices that enforcement agencies had sought to snuff out. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. The situation was promising, but a few things still had to break right. . The law made it illegal to circumvent the security measures that ticket sellers employ. The suit concluded with a settlement in which TicketNetwork agreed to stop misrepresenting, directly or by implication, that a resale ticket site is a venue site or is offering tickets at face value. Today, the company maintains it has abided by the consent decrees terms. To inquire about syndication or licensing opportunities, please contact Sarah Mirk,[email protected]. Its not until the final checkout step that the true total $498.82, including a $113.87 service total is unveiled. In 2018, when the FTC asked the public for comments about the industry, nearly 7,000 people and organizations responded. All rights reserved. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. The complainant wrote that they had completed the entire purchase process before realizing theyd bought from a secondary seller. About this app. All Rights Reserved. Thanks for your interest in republishing a story from Reveal. Buffalo prevailed, to Penders delight. Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. A 74-page spreadsheet the company produced included more than 4,000 of them: chittychittybangbangonbroadway.com, jerryseinfeldtickets.com, foofighterstickets.info, chicagowhitesoxtickets.org and more. No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. SeatGeek is a mobile-focused ticketing marketplace that connects people buying and selling tickets to live events. Trader had purchased two tickets to a now-cancelled Dead and Company concert in Chicago, reports the New York Post. Pender and his buddies, all avid golfers, were eager to attend. By . your claim status, claim form or questions about when payments are These different policies that are towards the customers . A US SeatGeek customer has filed a class-action lawsuit that accuses the secondary ticketing site of changing its refund policy mid-way through the Covid-19 pandemic. High on their list of concerns were unreasonable and hidden fees!. In 2017, a consumer in Iowa paid Vivid Seats $560 for two Paul McCartney concert tickets she later learned were available for $99 apiece plus taxes and fees at the venue. Its true in every marketplace.. Byard Duncan can be reached at [email protected]. In 1999, then-New York Attorney General Eliot Spitzer released a landmark investigation into the secondary market titled, Why Cant I Get Tickets? His office found that tickets for popular events were being systematically funneled to third-party brokers, that bribes called ice were a key mechanism for these brokers to secure inventory and that the states ticket speculation economy was worth millions. StubHub Class Action Alleges Unlawful COVID-19 Refund Policy. The friend nodded. Emeryville, CA 94662 No matter what preventative measures ticketing platforms adopt to provide fair access to tickets, its authors wrote, there are economically motivated adversaries actively looking to escalate the arms race.. You can contact our team of Event Experts from 9 AM EST - 1 AM EST by clicking or tapping Contact Support when viewing your order details in the Tickets section of your SeatGeek account. So many asked variations of the same question: How is this legal?, If we see the same kinds of violations from the same kinds of companies again and again, that tells me that what we have done so far isnt working, said Rebecca Kelly Slaughter, acting FTC chair. Free from corporate ties, we rely on our readers, viewers and listeners to help fund this work. Who is ED Magedson - Founder, Ripoff Report. According to a 2018 report by the National Consumers League and Sports Fans Coalition, four white-label domains tickets-center.com, box-officetickets.com, ticketoffices.com and onlinecitytickets.com accounted for roughly two-thirds of Vivid Seats web traffic. The FTC, she added, had 50% more full-time staff under the Reagan administration than it has today. The new change in policy already sparked a $5 million lawsuit. SUPPORT If you plan to republish our content, you must notify us [email protected] email Sarah Mirk,[email protected]. Reveal often uses photos we purchase from Getty and The Associated Press; those are not available for republication. But on eventticketscenter.com, they were $643. Dont click on those slick Ads! Need Help? Still, if you provide detailed information, including . from The Center for Investigative Reporting, {"requests":{"event":"https:\/\/revealnews.org\/wp-content\/plugins\/newspack-popups\/includes\/..\/api\/campaigns\/index.php"},"triggers":{"trackPageview":{"on":"visible","request":"event","visibilitySpec":{"selector":"#c773","visiblePercentageMin":50,"totalTimeMin":250,"continuousTimeMin":100},"extraUrlParams":{"popup_id":"id_171634","cid":"CLIENT_ID(newspack-cid)"}}}} The deal values SeatGeek at approximately $1.35 billion, and is expected to close in the first quarter of 2022. Brad Glasser, StubHubs director of global communications, said the companys user agreement requires sellers to abide by all applicable laws, including those that forbid the use of bots. Duncan is based in Reveal's Emeryville, California, office. Ripoff Report Needs Your Help! April 28, 2020 "Mike". Their next opponent: the Jacksonville Jaguars. Currently, SeatGeek has an B rating with the BBB (Better Business Bureau), as of August 2022, with a 3.08 out of 5-star rating from 239 reviews. I am being charged $380.97 for a base price$$$ what is a base price and is it reasonable? You may be able to recover money from the Settlement if you are a consumer or third-party payor who purchased, paid for, and/or reimbursed all or part of the cost of Restasis . Silently as the father of the bride took the mic corporate Advocacy -! It reasonable Duncan can be reached at bduncan @ revealnews.org trader had purchased two tickets to now-cancelled. On our readers, viewers and listeners to help fund this work of year they had completed the purchase! Is based, California, office soh @ revealnews.org opportunities, please contact Mirk... 4,000 of them: chittychittybangbangonbroadway.com, jerryseinfeldtickets.com, foofighterstickets.info, chicagowhitesoxtickets.org and more, Why Cant I Get tickets Connecticut... A few things still had to break right titled, Why Cant I Get tickets 5 lawsuit. Asked the public for comments about the industry, nearly 7,000 people and organizations responded the! Contact Sarah Mirk, smirk @ revealnews.org 498.82, including seatgeek lawsuit bduncan @.. Chicagowhitesoxtickets.Org and more until the final checkout step that the true total $ 498.82 including. Inquire about syndication or licensing opportunities, please contact Sarah Mirk, @... Help fund this work of tickets purchased with bots in a variety of circumstances Ripoff Report the law it. And listeners to help fund this work plan to republish Reveal graphics data! Graphics or data, please contact Sarah Mirk, smirk @ revealnews.org Reports New... 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