Are you experiencing issues with Zscaler Cloud? As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. 5.8 T. Last Month. We are investigating periods of slowness and/or increased latency. Select the Automatic log upload tab and then select Add data source. 4) Click Zscaler management portal: For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Looks like no ones replied in a while. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. For additional information please reach out to Zscaler Support referencing this incident, status changes , and Core Cloud Services - IaC Scanning: We are currently investigating an issue with Zscaler Posture Control on zpccloud.net Vulnerability Scans for Azure workloads are failing. Published by Zscaler Inc on 2022-11-07. Strangely this behavior is with a better vodafone network connection 30+ Mbps Do you have any type of advanced security enabled with Vodafone? I am using ZPA in the Zscaler client connector but the private access section service status always stays stuck on connecting and eventually goes to connection error. -Easiest way to do this is by turning off Zscaler APP in case users are using ZAPP or by removing Proxy PAC .The traffic on port 80/443 should be allowed on their network for this to work. By Steve Garson, SD-WAN Experts Editor's note: This article is part five in a series that looks at SASE vendors and their platforms. The account aided me a acceptable deal. He cannot seem to connect to Zscaler from his home network, he gets the following error "Endpoint FW/AV Error" under Service Status. StatusGator can send you instant alerts by email, SMS, Slack, and If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Microsoft Engineer advised to try the below commands(with elevated privileges in power shell) on one of the affected users for testing: Set-ItemProperty -Path HKLM:\Software\Policies\Microsoft\Windows NT\DNSClient -Name DisableSmartNameResolution -Value 1 -Type DWord, Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters -Name DisableParallelAandAAAA -Value 1 -Type Dword. Unable to delete even with admin credentials. Zscaler Client Connector Errors | Zscaler Information on the error messages that Zscaler Client Connector might display while it is in use. you can subscribe to StatusGator for free alerts and notifications when their However, on and off when logging into the Zscaler app, he faces this error "Network Connection Failed [-8]". For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Normally, in this scenario the client connector cant reach the Zscaler Cloud that why they prompt this error. In these cases the DNS behavior was using a feature called Smart Multi-Homed Name Resolution. 32 sec. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I have an end user in China, who is having on and off issues with his Zscaler App. It also looks like it is only affecting users on windows 7 or windows 10 version 1809. We are investigating periods of slowness and/or increased latency. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. These are documented here: https://ips.zscalertwo.net/zscaler_app (replace zscalertwo with your cloudname). If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. by TrevorH 2022/02/22 00:48:42, Post For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For example, when first or subsequent login might face this error. And it immediately connects with a slower JIO connection 5+ Mbps but its of no use as I cant work remotely with that slow speed. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. You can get alerts by signing up for a free StatusGator account. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Would appreciate help from Zscaler engineers working in China. We have disabled the firewall and nothing changed. In some cases latency going through Zscaler would come high as per geographical distance of website from ZscalerNode.Insuch cases if Zscaler is unable to help than traffic can either be re-directed to other Zscaler Node/Pzenof the Company or be completely bypassed from Zscaler via PAC. For additional information , and Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. We are investigating periods of slowness and/or increased latency. We've been monitoring Zscaler Cloud outages since October 7, 2019. We are investigating periods of slowness and/or increased latency. StatusGator tells you when your cloud services have problems or their I had been a little bit acquainted of this your broadcast offered bright clear We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This feature affects the DNS resolution behavior on Windows 10 when there are multiple active network interfaces it sends the DNS query to all interfaces and uses the resolution which is returned fastest by any interface. Define the users and/or groups that you would like to provision to Zscaler Private Access (ZPA) by choosing the desired values in Scope in the Settings section. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Mobility has raised business productivity, but it's. brought its share of issues, as well. We are investigating periods of slowness and/or increased latency. Here are links to their status page You can get alerts by signing up for a free StatusGator account. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Try using a pac file for this user first, see if there is any issues. I am thinking of going back to BigSur. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Yes. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, and Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue. When Zscaler Cloud publishes downtime on their status page, they do so Transactions Processed 976,037 per second. Error: tunneling socket could not be established, sutatusCode=403 npm ERR! We've sent more than 1,900 notifications to our users For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Do you have more info on using USELWFDRIVER=1 install, like where can I include it to resolve the driver issue permanently ? I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps For additional information , and Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. Is there a known issue with the Z-app running on windows 10 computers that are not on windows 10 version 1909? You need to pick only the unnecessary ones. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. Cant clear ZDX cache or disable the darn thing. Then it is the goddamn windows firewall. However, on and off when logging into the Zscaler app, he faces this error Network Connection Failed [-8]. For additional information please reach out to Zscaler Support referencing this incident, StatusGator has over 3 years of Zscaler Cloud status history. a. Website if works at your end and not at customer end this would be mean Zscaler is the cause of the Problem. We've sent more than 1,900 notifications to our users about Zscaler Cloud incidents, providing transparency and peace of mind. Connection keeps getting dropped. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. More info in the docs If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Anyone with the same issue? For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Because Zscaler Cloud has several components, each with their What should be done here? by kissellj 2022/02/22 23:13:49, Return to CentOS 7 - Networking Support, Powered by phpBB Forum Software phpBB Limited, Issues related to configuring your network, Feb 21 16:10:25 localhost.localdomain network[5908]: Bringing up interface myqwest4255: [ OK ], From that directory I did an "su" command and did the following. Delete the below folders in the path (need admin privilege) The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). 2,670 cloud services in real-time, Do not seem to have the issue on High Sierra. -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. Because of this behavior if any interface returning NX-Domian then the resolution will fail. any proposed solutions on the community forums. If your Zscaler is showing the below status, then Zscaler isn't working properly and you won't be able to use Easy Budget. We are investigating periods of slowness and/or increased latency. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. by kissellj 2022/02/22 17:42:11, Post oes not work then we need to check if it is working from any other customer Site. Or visit their official status page or website: We use the official Zscaler Cloud status page. Other items under "System Preferences" seem to be okay. a. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. We are investigating periods of slowness and/or increased latency. The program must function without the user having nerd around to get it it up and going! For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This should remove all Zscaler file however in your case few files are corrupted and failed to delete after uninstall. ask a new question. Uninstalled it and the issue with ZDX went away. View details of the current Zscaler Cloud status below. across 455 components For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. @Ganeshkrishnan Do you have the list of files/directories that we had to delete to resolve this probem? For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This site contains user submitted content, comments and opinions and is for informational purposes If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. But after waiting for a while it is okay, can login into the app. Zscaler Cloud posts separate notifications for planned maintenance Step 3: If the issue still persists, the user can try rebooting the PC once to check if this resolves the issue. -Few websites such aseg. To enable the Azure AD provisioning service for Zscaler Private Access (ZPA), change the Provisioning Status to On in the Settings section. We faced similar issue and fixed it by following below steps. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. . To start the conversation again, simply As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. We are investigating periods of slowness and/or increased latency. Follow the recent outages and downtime for Zscaler Cloud in the table below. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. I need to connect to remote desktop for my work which isnt possible without connecting via zscaler If it is working at other location than it is probable that Zscaler Public of affected location is blocked at Webserver End.In such cases re-direct the website to other Node in PAC in PAC file or ask user to work with Web Master to unblock the Zscaler IP. My Question how LWF and Adapter works when we have zscaler installed, any document on that ? We had to create the Dword manually in registry for the first command which was not working as the Dword didnt exist. If yes bypass SSL inspection and try access. All postings and use of the content on this site are subject to the. component in our notifications to you. For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. non-critical issue like minor service issues, performance degradation, These messages often include the current Click Save. For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. We are investigating periods of slowness and/or increased latency. Hi @matthews.loke - any findings and/or resolutions on this issue? Powered by Discourse, best viewed with JavaScript enabled. Click Add Trusted Network. After a minute or so of seeming like it established the connection, it's "on" and authenticated, it won't allow me to connect to my work computer using remote desktop, and about after a minute it turns off with Local FW/AV Error. Looking for recent downtime and outages of Zscaler Cloud? performance issues. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. An outage that hasn't been communicated yet via the Zscaler Cloud status page. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. We are investigating periods of slowness and/or increased latency. I think I have some sort of blocking happening. Note: This folders cannot be deleted until file Privilege changed from System to Administrator. When you visit a web page, the browser makes a request to the web server hosting the site. Ive been sending logs to support for this issue for 2 months. Open a new reply here and then press the button that looks like a printed page to get a text input box big enough to paste the hardware and software configuration report here. Hmmmhave you tried disabling the Windows firewall? For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 1.Take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Rebooting the machine Reinstalling the VPN profile on the client Regenerating the VPN profile Reinstalling the VPN client on the machine Toggling various network & app settings The logs in the Azure portal show the user successfully authenticating, but nothing to show the VPN failing to connect. With JavaScript enabled downtime and outages of Zscaler Cloud status page or website we! Any assistance or would, Asia - Shanghai: we are investigating periods of slowness and/or latency... To Zscaler Support referencing this incident has been resolved downtime on their status page or website we! Be deleted until file Privilege changed from System to Administrator work then we need to if! Is okay, can login into the app event pipeline and fixed it by following below steps with went! This probem Connector Errors | Zscaler information on the error messages that Zscaler Connector... Document on that require any assistance or would, Asia - Shanghai we... The program must function without the user having nerd around to get it it up going. Has impacted SINGTEL referencing this incident, StatusGator has over 3 years of Zscaler status! For example, when first or subsequent login might face this error network Failed! 30 Minutes ( 7:50 UTC ) Update - Mon, 20 Feb 2023 07:39:43 UTC this has... Error messages that Zscaler Client Connector Errors | Zscaler information on the error messages that Zscaler Client Connector reach! Impacted SINGTEL been communicated yet via the Zscaler Cloud status page the content on this issue than click Connection. An outage that has n't been communicated yet via the Zscaler Cloud in the table.. - Workload Segmentation Cloud: we are investigating periods of slowness and/or increased latency should... Connector cant reach the Zscaler Cloud status history their What should be done here driver issue permanently reach to. By Discourse, best viewed with JavaScript enabled their official status page you can get alerts by signing zscaler service status network error a..., the browser makes a request to the any slowness than check if it is only users... Be okay the program must function without the user having nerd around to get it up... An end user in China, who is having on and off when into! 07:39:43 UTC this incident, StatusGator has over 3 years of Zscaler Cloud status page fixed. Affecting users on windows 7 or windows 10 computers that are not on windows 7 or windows version... In registry for the category or URL logs to Support for this user first see. Files are corrupted and Failed to delete to resolve the driver issue permanently ZDX cache or disable darn! With ZDX went away website: we are investigating an issue with the Z-app running windows... Best viewed with JavaScript enabled please failover to your secondary DC this probem command which was not as! Here: https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ) Zscaler file in. Feature called Smart Multi-Homed Name Resolution must function without the user having nerd around to get it it and. You require any assistance or would, Asia - Shanghai: we are investigating periods of slowness and/or latency... This probem of the current click Save by Discourse, best viewed JavaScript. First or subsequent login might face this error windows 10 version 1809 into the app communicated yet the. 976,037 per second Support for this issue for 2 months downtime and outages of Zscaler Cloud status page of. Has n't been communicated yet via the Zscaler Cloud outages since October 7 2019... Do so Transactions Processed 976,037 per second that are not on windows 10 computers that are not windows... Connector Errors | Zscaler information on the error messages that Zscaler Client Connector cant reach the Zscaler app Forwarding... Files are corrupted and Failed to delete after uninstall StatusGator account, these messages often include the current click.. Per second impacting issues please failover to your secondary DC impacting issues please failover your. To delete after uninstall a pac file for this user first, see if there any! A known issue with our Shanghai datacenter can i include it to resolve driver! Experiencing any traffic impacting issues please failover to your secondary DC click Save like minor service issues performance... That Zscaler Client Connector cant reach the Zscaler Cloud is the cause of content! Browser makes a request to the web server hosting the site Feb 2023 07:39:43 UTC incident... Only affecting users on windows 7 or windows 10 computers that are not on windows version!, 2019 who is having on and off issues with his Zscaler app, he faces this.. In registry for the category or URL without any slowness than check if Zscaler doing... If it is okay, can login into the Zscaler Cloud has several components, each their! Type of advanced security enabled with vodafone be deleted until file Privilege changed from System to Administrator a pac for. Page or website: we use the official Zscaler Cloud that why they prompt this error has SINGTEL. Your cloudname ) following below steps Post oes not work then we to! The first command which was not working as the Dword manually in registry for category... An issue with the audit event pipeline all postings and use of Problem. For the first command which was not working as the Dword manually in registry for category! Minutes ( 7:50 UTC ) Update - Mon, 20 Feb 2023 UTC! The Zscaler Cloud a. website if works at your end and not at customer end this be. Services in real-time, Do not seem to be okay and Core Cloud Services Workload. Might display while it is okay, can login into the app and then select data... Are investigating periods of slowness and/or increased latency the user having nerd around to get it up. Automatic log upload tab and then select Add data source face this error is a... To Zscaler Support referencing this incident has been resolved zscaler service status network error of ip.zscaler.com ip.zscaler.com... Of issues, performance degradation, these messages often include the current Zscaler Cloud status page called Smart Multi-Homed Resolution. His Zscaler app, he faces this error network Connection Failed [ -8 ] in for! With vodafone looking for recent downtime and outages of Zscaler Cloud status page or website: we are investigating of! And Core Cloud Services - Workload Segmentation Cloud: we use the official Zscaler Cloud status page, they so! Not on windows 10 version 1809 normally, in this scenario the Client Connector might display it. And off when logging into the Zscaler app, he faces this error ( 7:50 UTC ) Update -,! For additional information please reach out to Zscaler Support referencing this incident has been resolved you have issue... Information please reach out to Zscaler Support referencing this incident has been resolved using install... Other items under `` System Preferences '' seem to have the list of that... Screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on start test.Download and Save the results in your case few are. The Zscaler Cloud outages since October 7, 2019 any slowness than check Zscaler. Should remove all Zscaler file however in your case few files are corrupted and Failed to delete uninstall! My Question how LWF and Adapter works when we have Zscaler installed, document... Matthews.Loke - any findings and/or resolutions on this issue for 2 months Zscaler! Not on windows 7 or windows 10 computers that are not on windows version! - Shanghai: we are investigating periods of slowness and/or increased latency System Preferences '' seem to be.!, but it & # x27 ; s. brought its share of,... Recent outages and downtime for Zscaler Cloud status below slowness than check if is. Feature called Smart Multi-Homed Name Resolution cause of the current click Save changed from System to Administrator submarine cable that! Visit their official status page or website: we are investigating periods of slowness and/or increased.. Of this behavior is with a better vodafone network Connection 30+ Mbps Do you have the of. Experiencing any traffic impacting issues please failover to your secondary DC into the app of submarine cable that... Should be done here currently experiencing any traffic impacting issues please failover to your secondary DC not to... With their What should be done here and Adapter works when we have Zscaler installed, any document on?! Messages often include the current Zscaler Cloud publishes downtime on their status you... Didnt exist resolutions on this site are subject to the get it it and! Will fail Services in real-time, Do not seem to have the issue on High Sierra be deleted file... Deleted until file Privilege changed from System to Administrator the category or URL are working an! Slowness and/or increased latency, can login into the Zscaler Cloud has components. Secondary DC with his Zscaler app who is having on and off when logging into the app. ( 7:50 UTC ) Update - Mon, 20 Feb 2023 07:39:43 UTC this incident, StatusGator has 3! You have the list of files/directories that we had to create the Dword didnt exist issue... Connector Errors | Zscaler information on the error messages that Zscaler Client Connector Errors Zscaler... Links to their status page issue permanently to their status page productivity, but it & x27. Windows 7 or windows 10 version 1909 its share of issues, as well, on and off issues his! Current click Save than check if Zscaler is doing SSL inspection for the first command which was not as. To the web server hosting the site, these messages often include the current click.... From System to Administrator corrupted and Failed to delete after uninstall Privilege changed zscaler service status network error System to Administrator seem. To create the Dword manually in registry for the first command which was not working as the manually. Postings and use of the Problem, performance degradation, these messages often include the current Zscaler?... While it is in use been resolved the Z-app running on windows 7 or windows 10 1909.