Me every single time Ticketmaster said "we're securing your verified tickets" praying that it didn't end with "another fan beat you to it". Spice up your small talk with the latest tech news, products and reviews. It was an experience of a lifetime for the boys and their fans alike as JLS performed to a total of more than 350,000 people. @Ticketmaster clearly wasnt prepared for this amount of traffic, and all verified fans with actual presale codes are unable to buy tickets. Over 2 million tickets were sold on Ticketmaster for Taylor Swift | The Eras Tour on Nov. 15 - the most tickets ever sold for an artist in a single day. ET on Tuesday, about three hours after the East Coast venue presales began. Get TMZ breaking news sent right to your browser. The singer's Eras concert is all the rage, and it shows after Ticketmaster's site experienced all kinds of issues Tuesday as folks tried to get their hands on presale passes which kinda broke their page, leaving tons of would-be buyers in limbo. All Rights Reserved. However questionable, Ticketmaster now offers its own fan-to-fan resale service. It's simple, secure and fair for every fan. "(Waive). "The demand literally can't be unexpected because they're the ones who sent out the presale codes lmao," one wrote. Any leftover tickets will be available via . (we will be fixing nothing)", Its me! See Tickets We Guarantee The Seat You Buy Is The Seat You Get I kept getting ticket limit error. We'll automatically reissue most tickets to the buyer. There have been some shifts in timing for the presale. I couldnt get any on my end. And some fans wanted Ticketmaster to waive its infamous service fees. "Now I'll pay double on the 2nd hand market. It is called Verified Fan, and former White Stripes frontman Jack White this week became one of the first acts to use it to sell tickets for his UK dates. "It's me! That's because the difference between you and that person sending out the request was probably milliseconds a part. You'll get your money back and another fan gets to go to the show. . To provide a smooth experience for cardholders and address the historic demand for tickets, Capital One Cardholder Presale has been rescheduled to Wednesday, 11/16 at 2pm local venue time for all shows. Find tickets for Another Black Day concert tours and see dates. Get weekly rundowns straight to your inbox, A daily briefing on what matters in the music industry. ticketmaster is like were sorry about all the technical problems, this demand was unexpected as if taylor swift isnt one of the biggest artists in the galaxy. They will give their first name, last name, email, Facebook ID, jokily adding: Theyll write a 10-page essay, provide DNA. North Texas is under storm risk levels 2, 3 and 4. For a literal hour? Presale tickets go on sale Wednesday (March 1) at 3 p.m. local time. Login to your Ticketmaster Account. ET on Tuesday, about three hours after the East Coast venue presales began. We are eternal, all this pain is an illusion. The singer added 17 more shows to the now-52-date tour that will celebrate all 10 of her studio albums released since 2006. Hi. Swifties were up in arms, and Ticketmaster heard all the outrage because they issued a statement to calm the waters. Less missing out, more going out. Didnt even look to see where they were located in the arena. It is $170 + fees = $190 (still expensive), but if you get lower tickets or GA then it is a more than fair price. Example video title will go here for this video. yea? So there were inevitable eruptions of anger when fans logged on for the first day of sales for the opening shows on his 2023 arena tour and found tickets going for as as $4,000-5,000 for. Hit 'Sell'. If you go on Ticketmaster, StubHub, and SeatGeek, ticket prices are at the $100+ range, meaning even Harry Styles couldn't beat off the scalpers. That program required fans to preregister with Ticketmaster, selecting their preferred tour date and location and providing personal information including cellphone numbers. It said that the company wasnt prepared for the historically large demand for tickets, and postponed presales for West Coast venues and Capitol One cardholders scheduled for later that same day. Get ready, BTS Army! Want to know what everyone in the music business is talking about. Even with the losses of four key players, the team looks to be in a solid . Said fuck it after 25 minutes. Never before has a Verified Fan on sale sparked so much attention or uninvited volume, the company said. General Verified Fan Presale tickets are scheduled to go on sale Thursday at 3 p.m. local time until 10 p.m. local time if theyre still available. Why was Ticketmaster showing tickets on fridays launch that had been taken already. Billboard is a part of Penske Media Corporation. The sale started at 10 a.m. local time, and issues seemed to pop up immediately for many in the Eastern and Central time zones. You have to register, and then, if you are selected, you receive a unique code giving you access to a special pre-sale. Ticketmaster has entertained Swift's request and granted some fans of the singer, who previously apologized to fans over the "excruciating" scenario, an "additional opportunity" to purchase up to two tickets for the tour through a presale event earlier this month. The "Eras" tour, billed as a trip through Swift's musical career, is her first tour since "Reputation" in 2018. 01:08. Fans were irate about Tuesday's ticket snafu. Buy JLS tickets from Ticketmaster IE. This will ensure an optimal shopping experience. The company says it is deliberately opaque about how the system works. Taylor Swift ticket sales weren't too swift on Tuesday morning. Im freaking out rn waiting for PST #TSTheErasTour #Ticketmaster #TaylorSwift pic.twitter.com/S0MZBVIRZ4, ticketmaster: we expect the demand for taylor swift tickets to be overwhelming ticketmaster when the demand for taylor swift tickets were, in fact, overwhelming: pic.twitter.com/ZYhJq52R1F, taylor swift really wasnt lying when she said i vowed not to cry anymore if we survived the great war about getting tickets for the eras tour, If anyone is wondering how the presale for Taylor swift tickets is going: pic.twitter.com/vEvzcXq4KX, still in the ticketmaster queue for taylor swift tickets, a moodboard pic.twitter.com/cpDi9AN4rp, and theyre all in line on Ticketmaster for Taylor Swift eras tickets https://t.co/twL6zb2MFI, me waiting in a 2000+ person queue for taylor swift gillette stadium tickets pic.twitter.com/46H9Amwv8o, hot take: ticket access shouldve been determined based on how much bullying you endured for being The Taylor Swift girl growing up, taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move. . "Like, y'all picked the demand yourselves. Verified Fan might be new to the UK, but in the US it has quickly become one of the main selling platforms, used by acts including Taylor Swift, Bruce Springsteen, U2, Ed Sheeran and Harry Styles. San Pedro celebrates after their 52-51 overtime win over . That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. Even if the venue is "dark" or closed their box office will have a consumer ticket sales window open during their normal business hours. Right off the bat, they note there's unprecedented demand for tickets and those who are still in the queue to buy should remain there to the end. This is one of the most frustrating things I've experienced. Parent company Live. What the fuck is wrong with this people! International tour dates will be announced later. It was a single seat alone, all the way like at the edge of the stadium for like 200 something dollars. You didn't provide the service. Have your unique access code ready when its your turn to enter the presale, reads another tweet. Tickets.com. The following troubleshooting steps may help when experiencing errors. Emails have been sent letting you know if youll receive a unique access code or if youve been placed on the waitlist, as determined by a lottery-style selection, the company tweeted on Tuesday (Feb. 28). Why the fuck offer it as an option if you dont allow someone to actually purchase it?!? Key Sunday starting pitcher Ryan Towle finished his time in Lowell last season, throwing 76 innings and posting an ERA of 5.92. The ticketing drama this week reignited calls from some lawmakers, who questioned whether the 2010 merger of two powerful events companies Ticketmaster and Live Nation, which dominates the touring industry as a promoter and venue owner created a monopoly that harms customers. During a recent period of productivity, which has included five album releases in just over two years, she has expanded her merchandise operation to include everything from picture frames and sticky notes to cassette tapes and vinyl LPs in various limited-edition colors. As fans of Taylor Swift know best, America's leading online ticket peddler is a mess: Late last year, the site buckled under the pressure of presale demand for the megastar's Eras Tour. "Being stuck in the ticketmaster queue really has you wondering how different your life you be if you never listened to Our Song on the radio in 2006 that one time," joked one Swiftie. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It was tested out last year on a few intimate gigs by acts such as George Ezra and Paolo Nutini, but now appears to be getting a full roll-out. For more information, please see our This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. I clicked the very first set of tickets they showed after the screen changed out of the waiting room . 99% of all venues have an internal box office open daily. Published March 1, 2023 2:17 p.m. PST. Earlier, Ticketmaster encouraged fans to login and access the presale queue "through the link you received via text" instead of the site's homepage. The U.S. leg is currently slated to kick off on March 18 at State Farm Stadium in Glendale, Arizona. All Rights Reserved. The demand literally can't be unexpected because they're the ones who sent out the presale codes lmao. "Didn't understand your hatred for Ticketmaster until I just tried to buy presale tix for @TTChilders," one fan writes. claim the top 10 slots of the Billboard Hot 100 chart, 2023 Grammy nominations revealed: Beyonc, Kendrick Lamar, Adele lead list, Roberta Flack has ALS, now 'impossible to sing,' rep says, Jennifer Aniston says her dad, 'Days of Our Lives' actor John Aniston, has died. I must have clicked on 20 different seats . All Rights Reserved. Jun Sato/TAS18/Getty Images. One of the following status updates will appear: In Progress: Your order is being processed and displays the estimated date you'll receive your order. General Verified Fan Presale tickets are scheduled to go on sale Thursday at 3 p.m. local time until 10 p.m. local time - if they're still available. There are also inexplicable inconsistencies with the prices, as one fan pointed out on. Would you be prepared to boost your chances of getting a good spot in the queue for tickets by splashing out on pricey merchandise or even providing a sample of your DNA? Fucking Ticketmaster. Demand is high, and Tour Organizers are making 100% of tickets available for purchase during the ARMY MEMBER Presale, the statement continues. Swift will play in large sports stadiums. Designed to make shopping easier. Answer (1 of 4): I assuming you're referring to their Queue when you're to purchase for the popular events, right? Naturally, people had some thoughts. "No," Severino said. Billboard attempted to log into the TM site and app several times during the on-sale and was unable to load the site amid reports that it was freezing and/or crashing despite fans having pre-sale codes. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It holds back up to half of tickets that. Break them up., Representative David N. Cicilline, Democrat of Rhode Island, added: Its no secret that Live Nation-Ticketmaster is an unchecked monopoly., Ticketmaster Cancels Sale of Taylor Swift Tickets After Snags, https://www.nytimes.com/2022/11/17/arts/music/taylor-swift-tickets-ticketmaster.html. The Ticketmaster website lists all tour dates in the U.S., Ireland, France, Poland, Australia . Poole, Thompson rally Warriors back to beat Blazers 123-105,Jordan Poole had 29 points, six assists and five rebounds, Klay Thompson hit a go-ahead. I just had to give up. Sales for shows in Los Angeles, Las Vegas, Santa Clara and Seattle were rescheduled to 3 p.m. Pacific time, with queues opening a half hour beforehand. Swifts flood of new material in recent years, her return to the road after a long absence and her decision to present her tour as what she called a journey through all of my musical eras of my career, all contributed to the extraordinary ticket demand. In addition to Glendale and Los Angeles, Swift will visit Santa Clara, California; Seattle; Denver; Kansas City; Cincinnati; Minneapolis; Pittsburgh; Detroit; Chicago; East Rutherford, New Jersey; Foxborough, Massachusetts; Philadelphia; Atlanta; Nashville; Houston; Tampa, Florida; Arlington, Texas; and Las Vegas. If you don't have a Ticketmaster account, you can't buy tickets. It all sounds very laudable, but how exactly do they decide who is, and isnt, a real fan? BTS fans can register for both ARMY Member Presale and General Verified Fan tickets but will only receive a notification for one of the two. In an interview last year, the Ticketmaster Ireland managing director, Keith English, said: People register and we then use sophisticated software to look at their social media activity and other things. Meanwhile, another senior Ticketmaster figure told a US conference last year that with Verified Fan, people will come in and register. Being stuck in the ticketmaster queue really has you wondering how different your life you be if you never listened to Our Song on the radio in 2006 that one time, joked another. Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. My experience was surprisingly smooth when I used the app on my phone. Service. Did anyone actually get Taylor Swift tickets, a fan wondered. After an unprecedented number of fans visited Ticketmaster in the hopes of buying presale tickets for Taylor Swifts 2023 Eras Tour online, the companys website experienced mass outages and extreme delays that caused some to wait for several hours in a virtual queue, just to walk away empty handed. The massive outing will now set up shop in some cities for two or three nights, including multiple nights in Glendale (AZ), Las Vegas, Arlington (TX), Tampa, Houston, Atlanta, Nashville, Chicago, Detroit, Pittsburgh, Minneapolis, Cincinnati, Kansas City, Denver and Los Angeles (where shell play five nights). Presale tickets for SUGAs heavily anticipated Agust D tour will go on for sale Wednesday (March 1). And I was like, Im not going to go alone, you know?. In 2019, Ticketmaster's parent company Live Nation agreed to settle with the DOJ over antitrust violations and extend terms of its regulatory decree (basically, a set of antitrust agreements that. Fans flooded Twitter, sharing screenshots of error messages and asking the ticket-buying platform for help. Swifties across North America will forever remember Tuesday (Nov. 15) all too well. ET, telling Swifties, We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve.. Unfortunately, registration for ARMY Member presale tickets on WeVerse and Ticketmaster Verified Fans closed on Feb. 23. While Ticketmaster may be facing just as much pressure as fans, it isn't the only platform preparing for Beyonc. All our journalism is independent and is in no way influenced by any advertiser or commercial initiative. CNET freelancer Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? I get to page where I can buy tickets and there are no seats available. Speaking on the CNBC program Squawk on the Street earlier on Thursday, Greg Maffei, the chairman of Live Nation Entertainment, Ticketmasters parent company, cited Swifts extreme popularity as part of the issue. All rights reserved. Though some joyfully posted about scoring the sought-after tickets, others just wondered what was going on. Ticketmaster is in shambles over fans trying to snag Taylor Swift tickets -- and the company's message to frustrated customers is . But in the US, tickets for some concerts and shows, including gigs by U2 and Springsteen, have only been available via the platform. . The album, a return to a mainstream pop sound for Swift, followed her pair of surprise pandemic albums, Folklore and Evermore, which tried on a quieter, indie-folk style. Did anyone have issues with the Denver queue? Ticket fraud expert Reg Walker, the director of security firm Iridium Consultancy, is scathing about Verified Fan, calling it smoke and mirrors and simply a way of leveraging more money from people, adding: Theres not an algorithm in the world which will determine whether someone is a genuine fan or not.. This article contains affiliate links, which means we may earn a small commission if a reader clicks through and Billboard is a part of Penske Media Corporation. Ticketmaster Ticketmaster logo For the best chances of securing a ticket on Ticketmaster, remember these four steps: Create multiple accounts Log in early Use mobile devices Have your credit card ready Tip 1: Create Multiple Accounts This one's pretty simple. Like an hour straight. Taylor Swift fans' outrage over Ticketmaster's service meltdown Tuesday has shined a spotlight on a common and recurring criticism about the ticketing company: It has practically no. Go To Homepage Before You Go Suggest a correction Popular in the Community Other musicians, including Girl in Red, Gayle and Phoebe Bridgers, will join Swift in different cities. Ticketmaster (@Ticketmaster) November 15, 2022 Info about the tour Ticketmaster is the only place to get tickets for the tour, which begins on March 17, 2023, in Glendale, Arizona, and ends. By clicking on an affiliate link, you accept that third-party cookies will be set. if anything will force ticketmaster to finally get their shit together itll be hundreds of thousands of angry taylor swift fans willing to murder someone in cold blood for eras tour tickets, The Taylor Swift ticket presale is proof that the hunger games could actually happen in real life, me when trying to get arlington taylor swift tickets on seatgeek pic.twitter.com/aatzWHvKzU, Will someone in the East Coast please let me know how long it took them from 10am to get an actual ticket? Whoever snapped those tickets could have been doing exactly what you were doing, just clicking as fast as possible. "We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! In fact, Downdetector reporting a surge in outages on the Ticketmaster site around the time of the on-sale; spokespeople for Ticketmaster and Swift had not returned a request for comment about reported outages at press time. We hope you can Shake It Off because You're On Your Own, Kid. The singer has released several albums since then including her latest, "Midnights,". (we will be fixing nothing) . Ticketmaster has canceled its planned public sale of tickets to Taylor Swifts latest tour, which was scheduled for Friday, after a series of problems with its earlier presales. The hour Swifties have been breathlessly waiting for finally arrived on Tuesday morning (Nov. 15) when presale tickets for some dates for Taylor Swifts 2023 Eras U.S. stadium tour went on sale at 10 a.m. And, as you might expect of Taylors first tour in five years, the rush to secure a golden ticket was intense. comments sorted by Best Top New Controversial Q&A Add a Comment . Press J to jump to the feed. However, if your ticket was stolen, call Ticketmaster so they can void the ticket and issue you a new one. A representative from the ticketing platform said it will be "prepared as possible for the Renaissance tour.". Taylor swift walking onto stage with no one in the audience, because that ticketmaster queue never did move, quipped one fan, sharing a photo of a concert arena, completely empty except for one single person in the audience. I spent a half hour playing this game. Verified Fan page on Ticketmasters UK website. Create an account to follow your favorite communities and start taking part in conversations. So frustrating, but at I least I got them. Due to high demand, Ticketmaster will be using a lottery-style process to pick which Verified Fans will receive access codes for tickets and which will be waitlisted; getting an access code doesnt guarantee that youll get tickets but registering is your best shot at securing tickets. Ticketmaster is the Official Ticket Marketplace for thousands of the world's biggest events, performers, teams and sports leagues including the NFL, NBA and NHL. When she finally got the chance to purchase tickets, inventory was scarce. It wasn't unprecedented. Dig around a bit, however, and you will find that the firm talks about using algorithms and unique data analysis to identify genuine fans and remove people using unfair tactics to access tickets. "You didn't provide the service. Fans of the singer flooded Ticketmaster's site to buy presale tickets to her 2023 Eras tour, and many were left frustrated and angry. The Lost Toys, Tastes and Trends of the '70s and '80s," as well as "The Totally Sweet '90s." Would you be willing to hand over your personal information name, phone number, email address and so on to a faceless third party, and let someone nose around your Facebook page and Twitter feed, so they can try to establish whether you are a genuine fan?