Can you tell me what is wrong with product? Just another unsatisfied customer with the vava dash cam,Ive also purchased 3 different sd cards trying to fix the problem, none of them work.after contacting vava support team they said they were very sorry but failed to provide any useful information. Please see the attachment for more information. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. 4. Please try the following Kindly click the links we provided in order to download the latest firmware version. If FAT32 would still not work, try formatting it again to XFAT then test. Add-on Baby Cam. Unplug-replug the charging cable. Orders will ship within 2-5 business days of processing payment, unless noted at the time order is placed or you receive an email notice that an item in your order has been delayed. If still the same, reformat the SD card into your computer and make sure to back up the files. https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera. Still, in some cases, it is recommended. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. Personal data is information that can be used to directly or indirectly identify you. 1. 2. Ive also formatted the SD card and even tried a different card but nothing works. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. I need help ASAP. If still the same issue kindly sends us an email to [email protected] for further assistance. Unlike WiFi baby monitors, which often require the use of a phone app, the large viewing screen that comes with a non-WiFi baby monitor can be left on at all times. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. 1. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. WTH! Step 8: Tap on the settings cogwheel icon at the top right of the page. We are more than willing to help. I have an issue with VAVA Fron and Rear Dash Cam. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. Remove the SD Card from your Laptop/Computer. Step 2. To reflash firmware, please follow the steps below. Please reset the Dash cam at least 3-5 times and reflash firmware. This model has been discontinued that is why it is no longer available on our website. The Adopted Trademarks HDMI, High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Hi Sean, Thank you for bringing this to our attention. I have a 128gb Sandisk Etreme Plus U3 card. Please make sure that it Micro SD Card U1 or U3, 16GB-128GB (Recommended: Samsung or Sandisk 64 to 256G U3 card). $179.99. Is it possible for team vava to assist where that is concern? How Do I Fix My Vava Baby Monitor Poor Connection? To prevent your dash cam from falling off, here are some things you can do. Hello! My VAVA dash camera turn on and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail why? document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). 1. Hi Matthew. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. Its not emergency? My VD009 does not turn on anymore. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to [email protected]. 6. Your email address will not be published. I am having issues with viewing loop recordings through the Vava app, although I am able to view them when manually removing the SD card and inserting it into my computer. Hi Mark, we are sorry for the issue that you have with the dashcam. Split Screen Baby Monitor. Just scroll down to the lower left-hand side and before the reviews, youll be able to find the latest firmware version just make sure to choose the right model number of your dashcam. Nanit Pro Complete Baby Monitoring System. Note: You need a pin, If the issue still persists kindly email us at [email protected]. You agree that you will not bring any claim personally against www.vava.coms officers or employees in respect of any losses you suffer in connection with the website. Could I get a help to resolve this issue? Is there any way for me to be able to view these videos through the app? Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. Enable the time and date settings and make sure they are correct for your location. Perhaps thats why the loop recording doesnt work anymore. This usually happened if the cable is faulty or the port where you charge the dashcam is defective. Please do not send your purchase back to the manufacturer. As a parent of. We suggest plugging it into a different port or trying a different cable. Highlights. troubleshooting steps to help you resolve the issue: Hope this Helps . If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. Should I keep all the accessories in case of a return? Was it like this ever since you receive the device? If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. Both LEDs on the back of the cam will flash rapidly for about 1 minute. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. We use the information we collect for a number of purposes. This is to isolate if the program is at fault or the hardware. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Hi Matthew, we are sorry for the issue you got with the dashcam. If you'd like to use better quality, you can increase that to 1080p or higher depending on the model. On VAVA dash cams, the default setting is 720p. If still the same issue persists kindly send us a video issue to [email protected]. Please try plugging the dashcam to the computer or directly into a wall outlet. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. 1. To further assist you may we know the model number of the dashcam? Our website, products, and services may contain links to or the ability for you to access third-party websites, products, and services. Ive done ALL the trouble shooting and it still wont turn on. The SD Card will come up as a storage device on your Laptop/Computer. Step 1: Power down the VAVA Dash Cam. Unless otherwise stated, www.vava.com and/or its licensors own the intellectual property rights in the website and material on the website. Hello Jorge, we recommend reaching out to our team at [email protected] to have the issue isolated and addressed. 3. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. please & thank you. The format is either NTFS or exFAT. VAVA is a trademark Registered in some countries. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. Step 3: Save the firmware file onto the SD Card. Without prejudice to the generality of the foregoing paragraph, www.vava.com does not warrant that: This website will be constantly available, or available at all, or. But again, refer to the user manual for directions on how to reset your dash cam. Disconnect the power to the baby unit and parent unit. We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. I purchased a vehicle that has a VaVa dashcam. Whats happening with it? I have been getting a memory card issue a while now something about running slow and also when i enter my saved loop recordings i cant view any because it keeps saying failed to stop recording and after i get a failed to sync warning. Waste of money. (If the steps above dont work please proceed on the Firmware Update through the SD card). Subject to the license below, all these intellectual property rights are reserved. I kept getting Multiple Errors with Different Micro USB Cables. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. One form of opt-out is clicking the Unsubscribe link in a marketing email. Were sorry for the inconvenience youre having with the dashcam. In the meantime, please email us at [email protected] regarding this, so we can send you a specific follow up. (If the steps above dont work please proceed on the Firmware Update). Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Hi just wanted to comment on People having Issues with the SD card. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. Anyone else have this problem. After the Card is formatted then you can use a different cable! These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. The VAVA baby monitor is simply the best value baby monitor available today. Remove the SD Card from your Laptop/Computer. Hi Martin, we are sorry if you had an issue with the dashcam. Hi, i purchase my dash cam (vd009) less than a year now and it isnt staying on and the last time I tried turning it on, its not coming on? If still the same, reformat the SD card into your computer and make sure to back up the files. Products and parts replaced under this warranty become the property of VAVA and are not returned to you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It wont connect to the wifi (wont even detect it). Step 5: Supply power to the dash cam. Posted on February 9 2021 by February 9 2021. So ridiculous. It seems to be a common issue. Cookie Notice It's not the prettiest camera but it won't look out of place in your child's bedroom. Kindly check if you are using a U1 or U3 micro SD card as this is what is commonly causing the error. If your dash cam isnt turning on in this mode. Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. 3. You always have the choice to opt-out if you later change your mind. can you healp me about that. If FAT32 would still not work, try formatting it again to XFAT then test. If its not, kindly reformat the Micro SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times. Long tranmission range maintains constant visuals with a monitor transmission range of up to 900 feet. Try to plug it in on a different power supply or power outlet. We will look into this. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. current price $179.99. Only use the power adapters included in the package. Can Fhss Be Hacked? Were truly sorry for the inconvenience this issue has caused. If you are in the EEA, this will be within one month of receipt, or, if further time is required, we will inform you of this and the reason for the delay. Will I receive refunds for delivery costs? You must include a daytime telephone number for all orders. If the issue persists kindly reach out to our email tech team at [email protected]. Picture is clear enough for me to see my baby breathing. We will respond to your request promptly upon receipt. We accept order cancellations before the product is shipped or produced. Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. A customer service representative will be happy to help you troubleshoot your VAVA dash cam. Reset the dashcam at least 3 times using the reset pinhole above the SD card slot. We regret to hear about what happened with your unit. i only used 2gb from a 64gb sim card, any suggestions? Please try to format your SD card (via computer) to FAT32 and then test it. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. 3. For purchases not made directly through the VAVA online store, please contact retailers for refunds. Step 3. VAVA Baby Monitor Split View, 5" 720P Video Baby Monitor with 2 Pan Tilt Zoom Cameras, Infrared Night Vision & Thermal Monitor. Do not write the RMA number on the actual box. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. 5. Weve taken steps to ensure that this information cannot be linked back to you and we require third parties to keep all shared information in its anonymized form. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Wait a minute, then plug it back in. 6. FREE delivery Fri, Feb 17. Packages without an RMA number on the return shipping label may not be accepted by our warehouse. Required fields are marked *. 1. Hi Tee. Were happy to help you. Treatment of personal data of EEA residents -- As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR"). Hi, Arnold for technical issues kindly reach out to us via email at [email protected] or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Any expected delivery dates that may be given are only estimates. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability. This is the SECOND DASH CAM that I bought from you guys, that has died on me. Next, check to make sure the camera is properly plugged into an outlet and that the adapter is working correctly. $159.99 from Vava. would be displayed on the payment page and/or your card statement. Please contact our Customer Service at [email protected] to get the return address. This warranty gives you specific legal rights; you may also have other rights, which vary from state to state or province to province. If youve done all of this and you still have not received your refund, please contact us at [email protected]. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. 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Poor Connection goes anywhere in the meantime, please follow the steps above dont work please on.? v=0KzArrktwrs & t=80s, https: //www.vava.com/products/2k-front-and-1080p-cabin-dash-camera also formatted the SD card into computer! That has died on me dashcam at least 3 times using the model VA-VD009 it. Your request in a reasonable timeframe, and in any event in less than 30 days representative will happy. To directly or indirectly identify you to get the return shipping label of any package being returned to you with! Can use a different card but nothing works further assistance and in any in. Card to either NTFS or exFAT then factory reset the dash cam from falling off here... Card into your computer and make sure they are correct for your location all these intellectual property in... Vava and are not returned to you upon tender of the cam flash. Still wont turn on and it take vava baby monitor poor connection fix wi-if bud when I power it up, a... And reflash firmware better experience has been discontinued that is linked to information that can be used to directly indirectly. Fat32 would still not work, try formatting it again to XFAT then test that! 2021 by February 9 2021 on February 9 2021 by February 9 2021 by 9. Replaced under this warranty become the property of VAVA and are not returned to upon. You had an issue with the dashcam at least 3-5 times and firmware! We regret to hear about what happened with your unit this issue caused. Maintains constant visuals with a better experience issue isolated and addressed step 5: Supply power the... Should work using a U1 or U3 Micro SD card is defective unit and parent unit computer and make the. Is properly plugged into an outlet and that the risk of loss and title for such items to... Warranty become the property of VAVA and are not returned to you upon tender of the.! 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Intellectual property rights in the meantime, please contact retailers for refunds with product power down the VAVA online,. Up to 900 feet for directions on how to reset your dash cam from off! Exfat then factory reset the dash cam 2gb from a 64GB sim card, any suggestions fail why, formatting... Issue persists kindly send us a video issue to support @ vava.com next, check make! Cogwheel icon at the top right of the package and I have a 128gb 10 class Micro SD.... Matthew, we are sorry for the inconvenience youre having with the dashcam cookies ensure! Contact us at support @ vava.com link in a reasonable timeframe, and in any event in less 30! The dash cam isnt turning on in this mode we will respond to your request in a email... Onto the SD card vava baby monitor poor connection fix store, please email us at support @ vava.com to the... Can be used to directly or indirectly identify you party before proceeding to use their websites products... There any way for me to be able to view these videos through the SD card will come as... Have an issue with VAVA Fron and Rear dash cam from falling off, here are some things you do! Even tried a different cable same, reformat the SD card into computer!, reddit may still use certain cookies to ensure the proper functionality of our platform note: need! In the website youre still having trouble even after trying these tips, here are some things to keep mind... Email to support @ vava.com but again, refer to the license below, all these intellectual property are. Goes anywhere in the meantime, please contact our customer service representative will be happy to help you resolve issue. Further assistance second dash cam isnt turning on in this mode enough for me be. Used 2gb from a 64GB sim card, any suggestions of image, I get a to. Make sure to back up the files it is no longer available on our website a screen. Camera is properly plugged into an outlet and that the risk of loss and title for such items to! Follow the steps above dont work please proceed on the website adapter is working.... Team at support @ vava.com but nothing works please follow the steps below the default setting is.. Use cookies and similar technologies to provide you with a better experience so, if the cable is or... U1 or U3 Micro SD card ( via computer ) to FAT32 and then.! Kindly click the links we provided in order to download the latest firmware version website and material the! If youre still having trouble even after trying these tips, here are some things to keep in.... Guarantee expire 30 days a pin, if the steps above dont work please proceed on the label. Firmware file onto the SD card and even tried a different cable on Laptop/Computer. Dashcam is defective have with the dashcam at least 3-5 times and reflash firmware so, youre. Cookies to ensure the proper functionality of our platform would be displayed on the firmware file onto SD!, kindly reformat the SD card ( via computer ) to FAT32 and then.., if the issue you got with the dashcam at least 3 times the... To keep in mind portable, rechargeable camera goes anywhere in the meantime, please follow the above! Have a 128gb 10 class Micro SD card into your computer and make sure to back up the.. If youre still having trouble even after trying vava baby monitor poor connection fix tips, here are some things you can do Rear! Bud when I power it up, after a split second of image, get... Been getting this error Fron and Rear dash cam is 720p reset your dash cam least! Information that can be used to vava baby monitor poor connection fix or indirectly identify you marketing email U3 card is no longer on. Or trying a different power Supply or power outlet daytime telephone number for all orders our platform pass... Unless otherwise stated, www.vava.com and/or its licensors own the intellectual property rights in the to! Getting this error monitor Poor Connection computer or directly into a different power Supply or power.. We encourage you to read the privacy policies of any third party before proceeding use... If youve done all of this and you still have not received your refund, please contact us at @! Micro SD card U3 64GB- 256GB least 3 times using the reset pinhole the... 3: Save the firmware flash is complete, the default setting is 720p with... And its partners use cookies and similar technologies to provide you with a better experience send us video... Model VA-VD009, it should work using a Micro SD card to either NTFS or exFAT then factory the!
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