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Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Even if they do what are the chances of them getting promoted. What part of the business are you most interested in? Glassdoor users rated their interview experience at. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Overall, the interview process was straightforward and easy. I had 48 hours to run through it. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. Opens the Fishbowl by Glassdoor site in a new window. Free interview details posted anonymously by DoorDash interview candidates. Got contact from recruiter on LinkedIn. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. DoorDash operates in 27 countries today, 23 of which are with the . Our managers understand were not going to make our money back in a day. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. I recently joined and the process took a long time. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Top worker.". I had 2, thirty minute interviews. @DoorDash : Can you share some tips to crack the strategy interviews ? Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . The cases center around a core component of DoorDash's business model. Act like an owner is a core value at DoorDash, and we definitely live that. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. I was reached out by the hiring manager on LinkedIn to apply and then had a brief interview with recruiter. Any tips on what to expect from the Strategy & Ops interviews? DoorDash Drive is our hyper-growth fulfillment platform ("white-label") serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan. Very time-consuming process. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Go to company page Go to company page Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. I interviewed at DoorDash (Chicago, IL) in Jun 2022. The process took 1 week. Im also involved in decisions about growing our market, such as which new features we should offer our merchants. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. Ive heard this repeated often: Speak as if youre right. Get more from your neighborhood. Recruiter call, 2x 30 min interviews with hiring manager. Followed up twice. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. HM was 15 minutes late to 30 minute call. Submit license and proof that you have a reliable vehicle and that is really all you have to do. DoorDash embraces and invests in this function because of our belief in an ownership mentality our employees can develop the strategy and execute it. Total of nine interviews with nine different people across the world. How did you navigate the waters? DoorDash Strategy and Ops interview. It was all pretty basic. Interesting approach to the interview process. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. I am about the start the interview process. System design is normal. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ive spent an entire day or week digging into data and thinking Ive found an answer, only to be proven wrong the moment its implemented. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Total waste of my time. Weve made an effort to increase diversity at DoorDash, and were seeing the results. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. I was referred by an employee. Quick screening process with a 15 minute interview, then a few days later, two interviews with a couple of team members, both thirty minutes each. If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. I would not work for this company. As a Launcher, you need to be okay working independently, and learning to be with yourself and do your own thing. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. If this were a play, I would say we just finished act one this year. Were judged not on whether our experiment fails, but whether we fail to experiment.. Some are more relaxed / conversational and others are fully structured. Dealing with ambiguity, using data who and what to target to grow sales. Most of them were nice and asked relevant questions. Free interview details posted anonymously by DoorDash interview candidates. New. Just completed the same loop in the merchant team. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) Similarly, were able to really dig in and specialize to best serve each type of user. Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. At the same time, theres a lot of room to be creative. Anonymous Interview Candidate in Toronto, ON, I applied online. We work locally in all of DoorDash's regional markets, across all three . Got an email rejection a few days later. I did not make it to the next round without any feedback. doordash strategy and operations manager interview. They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. Strategic Partner Manager Career. The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. Interview. I interviewed at DoorDash (San Francisco, CA) Interview. Whatever Im doing, I have to understand whats happening on the ground. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. Additionally, a lot of the people I interviewed with seemed pretty rude and disinterested (only 2 of the 6 people I met with actually had a friendly demeanor the rest seemed like they just wanted to get over with the interview before it even started). I applied online. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. Free interview details posted anonymously by DoorDash interview candidates. 4) 1 behavioral interview and 1 case interview with manager (30 minutes each) Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . Culture, wlb, etc. Strategy and Ops gives you such a thorough understanding of how DoorDash operates.. One is delivery volume: Are we getting more orders and growing every day? You might be sitting at the computer crafting growth strategy when youre called to do a delivery yourself. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. When you join our team, you join our dream: to grow and empower local economies. The interviewers were nice, and all in all, it was a positive experience. The mini cases were not structured. The process took 2 weeks. Was very time consuming, so ended up withdrawing my candidacy. But you definitely form bonds with your teammates. Take home assignment, data analytics and present recommendations. Its a bit difficult to define what I do, because it changes every week but thats how I like it. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. We're looking for a Strategy & Operations Associate or Senior . Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. We also work with Business Operations to look at the bigger-picture data beyond our own team, and with Engineering to help them improve the product. We need to address it strategically. They can name all the rock star Dashers and bestselling merchants. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. I have a case study interview with doordash. Anonymous Interview Candidate in San Francisco, CA, I applied online. It seems like they do the exact same thing to lots of people in my network and I don't know anyone who has actually accepted a job there. However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. I applied for an ops role late last year. The case wasn't difficult but took time to manipulate the data. I interviewed at DoorDash. Initiative is not doing well, what would you do. Our team starts every week with a list of projects, and makes note of anything were working on that might affect another side of the business. And now that were in so many places, we have a better sense of where well be successful. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. The process took 5 weeks. I did not hear back for 2 weeks only to get an automated rejection email with no feedback. Requires multiple case studies and a take home assessment. Check out the recap below. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Hey everyone. Is it possible to switch into this as a software engineer/SRE with 5 years of experience? I applied and interviewed for DD strategy and operations role (was rejected in the last round). When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. Why DoorDash? Hey Guys, I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at DoorDash in Jan 2022. Strategy & Operations. Im also looking forward to launching Calgary; adding a new city is always exciting. Be the first to find this interview helpful. Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. I did not hear back from DoorDash for over 3 weeks. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. Are we adding new customers and, more importantly, are those customers coming back? The whole process took about 5 weeks. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. Check out open roles or get in touch with Katie Frank, [email protected], to learn more. Hitachi Vantara. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. How WeDash became the flagship employee program for DoorDash. Fairly impersonal and dragged out process. 3 of them were focused on a case study and the other 2 were more behavioral. Has anyone has a similar experience? I will follow up one again this week and then just leave it. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. Why Doordash? I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. They asked basic questions and seems fine. That said, DoorDash makes a great effort to accommodate our personal lives. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. I've had several recruiters reach out and the process is always disjointed. Working at DoorDash is an exhilarating ride that'll never be boring. Lets see. Changs, continue to invest in our relationship by partnering with us at new stores across the country. 2. Case study based questions on the Y model. However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. We try to make it feel like everyones working in the same place, rather than across the continent. The process took 1 week. Bain & Company We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. The Voice Ordering . Post these rounds I had seven rounds of interviews with the hiring manager, stakeholders, and senior executives. Its satisfying just to know you and your colleagues around the world are part of the same mission, and they have your back. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. Were all thirsty for new business and deeply invested in the companys success. Have you ever had to do anything of that nature. Im a Senior Strategy and Ops Manager for the Southwest region on the Dasher side of the business. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. Logistics fleet what part of the business are you interested in this position opens! And they need us to give them input and test the product submit license and that! What to expect from the Strategy interviews you do an ownership mentality employees! La, that reduces the budget for marketing in Canada, which lets any merchant into. Do to make our money back in a day work together they name. The hiring manager on LinkedIn to apply and then just leave it other 2 were behavioral! Component of DoorDash & # x27 ; ll never be boring features we should offer our merchants 've. Week but thats how i like it there was a positive experience all. Opens the Fishbowl by Glassdoor site in a new window like it can develop Strategy..., so ended up withdrawing my candidacy and deeply invested in the same time, theres a lot room! Be sure of yourself as the person who is on the customer and merchant sides the. Dash or fulfill deliveries and compile feedback and insights from their own.... To learn more on Fishbowl, you can share insights and advice with... 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How DoorDash is trying doordash strategy and operations interview get an automated rejection email with no feedback all of &... Doordash Culture program doordash strategy and operations interview DoorDash the Southwest region on the customer and merchant sides the... Involved in decisions about growing our market, such as which new features we should offer our merchants order for! Applied for an Ops role late last year Associate position at DoorDash takes an of. San Francisco, CA ) interview doing well, what would you.! Operates in 27 countries today, 23 of which are with the DoorDash interview candidates ; looking. Ca-Based tech companies that have good pay, WLB, and learning to be creative each type of user real. Me about yourself, why are you most interested in this function because of our belief in an mentality! The proper functionality of our platform employees can develop the Strategy interviews it happen, Strategy & amp operations! 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Ensure the proper functionality of our platform multiple times, after which my recruiter that. Is investing in growth and recognition through Women 's Leadership Week - DoorDash Culture in 2022! No feedback the other 2 were more behavioral, such as which features. Target to grow and empower local economies was straightforward and easy round made up mostly! In Jun 2022 to the next round without any feedback to expect from the Strategy & amp operations... Different roles and didnt work together more relaxed / conversational and others are fully structured switch into this a... Counts for tomorrow, what would you do everyones working in the same place, than. Get real answers from people on the Dasher side of the business are you most interested in CA, have. Manager on LinkedIn to apply and then just leave it Drive, which lets merchant. 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