This was over video chat. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating. Inside the Magic is the worlds largest website for fans of Disney World, Disneyland, Marvel, Star Wars, and more. |, apply for a temporary disabled parking permit, The Ultimate Guide on When to Use Express Pass at Universal Orlando, The Very Best Times to Visit Disney World in 2023 and 2024, The Very Best Times to Visit Universal Orlando in 2023 and 2024. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. 2) ADA and DAS allow access, not excess. Advance Selections have a set one-hour arrival window. Oh, yeah, I said diapers are not an option because she won't do it. As an annual passholder, how long is the Das good for? Would a condition that requires you to be near a restroom all the time qualify for DAS? Frontier Land @ MK, or the old Starbucks @ Epcot. Return times are not able to be booked during Early Theme Park Entry. So, this presents a problem, considering that many lines will be longer than 20-30 minutes in July. ok ok, I have to comment on something I keep seeing over and over in the comments. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. Follow this link to sign up for DAS Advance. Also is there any way we could get blue badge in America that we can use when we are there. But I know that a lot of people are perfectly fine with saying that they can't handle 20+ minute lines for the DAS pass, but wait in 45+ minute lines on comeback times to get on more rides. Getting to the front of the queue is hit or miss. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. I have been to Disney many times and have never needed a disability pass to get through it. Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. After talking to cast members I was able to use DAS for the rest of my trip at Disney World and it was a serious lifesaver. They cannot sweat or regulate their temperature. My husband is disabled and was able to get DAS. I have been looking for the answer but getting conflicting results. Definitely. You should not have issues obtaining a DAS if your sister is Diabetic. I appreciate all the inputand I'd appreciate more examples of medical conditions that have been accommodated. Unfortunately, we frogs can't offer much more assistance, but we'd suggest reaching out to Disability Services at (407) 560-2547 or sending an email to [email protected] if you have general questions or concerns (however, they won't be able to assist with registering in advance you must do so through the DAS Advance video call). Thanks so much! For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Registering in the park is still toadally an option if you are unable to register ahead of time! And if so how do you go about it? You must return in that one hour, or they may not honor the reservation. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or [email protected]. Note that the person holding DAS must meet the height requirements of the ride. Disney's DAS PassOnline Registration Link:https://disneyworld.disney.go.com/en_CA/guest-services/disability-access-service/register/Rides on the Disney DAS P. Puts my son at a distinct disadvantage. If going on the same ride, the DAS holders should be able to get return times within a similar time window, so everyone can go in line together. DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive. You leave the scooter at the loading area and transfer to a WDW wheelchair for the ride. - SPettiette. Forget all about the advanced selection reservations for now, because its a different system. Head under the railroad tracks, then veer to the left. Once your boarding group is called, cast members will direct you on using DAS. We've tried to confirm with Guest Services about this issue and we've been told twice that DAS Advance is available to international guests. Sign in. We debated about getting the Genie+ before we went. Put the key in a safe place! Thanks. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). Do I need to take pip paperwork and blue badge with me. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. JavaScript is disabled. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. DAS and Genie+ are different systems, but they can be used together! If park hopping, selections will become available once you tap into that park. Already have one? Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. Does every member of my party need to be present at Guest Relations when DAS is obtained? DD's roommate tours with a DAS because of diabetes. You can rent one on site at each park, or through a company that delivers it to your hotel. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. I have been to Disney many times and have never needed a disability pass to get through it. While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. If you get denied, try calling again. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. Please empty this comment field to prove you're human. I got pretty good driving the scooter. RC tried on several occasions and waited hours each time (and had to log into the Disney account again each hour). We only had 4 total in our group. No help and get register! This is perfect example of entitlement. If flying, then how is she planning for turbulence or delays on the runway, etc. The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. When you are planning to use this program, you will also be able to choose up to two experiences each day with the new planning option. DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. If pre-registered, you can start booking return times on the app once you are in the park. I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? At home, Jen enjoys writing, thrifting, hanging with family, watching movies, volunteering, crafting, and planning her next Disney trip. We absolutely do! Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. I just confirmed with guest services that Disney does NOT give Lightning Lane passes for guests on a wish trip. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. During the fireworks there are soo many places to watch where there are NO crowds. All of these things involve the freedom to move around. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. Thats how we rode Toy Story three times in a row. Have you used a DAS at Disney World? With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. I did see this restriction about USA only, but when I looked today it was gone. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. (a=>{let b=document.getElementById(a.i),c=document.getElementById(a.w);b&&c&&(b.value="",c.style.display="none")})({"w":"db49a7236adb0ef922d","i":"z6037e7d6b724a9680"}); Save my name, email, and website in this browser for the next time I comment. 2023 Hasbro. Wish Disney had a call-back option-- just silly not to if they are so badly understaffed! In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. I really hope the DAS pass isnt being cracked down on due to people taking advantage of it (again). Disney lists the following information on their website as top things to know about DAS: Consistent with the comments, there is no mention of a diagnosis as a determination of eligibility. Not very equitable is it? where she may not be able to get up and use the plane's bathroom. Our step-by-step guides will save you up to 4 hours a day. If you pre-registered, the cast member during the video chat is able to book two Advance Selections for each day of your visit. That said, since the official maximum is six people in a party, we would prepare and rely on a back-up plan in the event that you need to split up. We decided to wait, and were glad we did because we didnt need Genie+. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. All rights reserved. Guest Services is located outside of the gates near the monorail entrance. Just saying. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. Not discouraging you from continuing to try to get a DAS pass, but if they continue to deny it, just know genie+ is really great as we virtually walked on to every ride we utilized it for. 7:00 AM to 11:00 PM Eastern Time. Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. So frustrating.. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. Note that a photo will be taken. I have a bladder condition, among other things. We have expert Customer Service agents to help with any questions. If you did not pre-register, you may do so at Guest Services at any of the four theme parks: Magic Kingdom: A Guest Services location is outside of the park turnstiles on the right-hand side. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. The service allows the guest and up to 5 others to be included in the service. What do these rides have in common? Yes, a child under three years old can still receive a DAS pass. All accounts I heard was that it took 5 minutes. We cant do unless we know ahead of time before booking. If you're unable to register virtually through DAS Advance, you still have the option to sign up for DAS at Guest Relations inside the parks. My son also has ADHD. Thanks a million for the response! If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. If they wanted to go on rides with members of the other family, how would that work? Here is the registration link for the DAS at Disney World. Does Disney World offer disability passes? There are special viewing areas on parade routes and some shows for guests with disabilities, but those cannot be reserved and are on a first-come, first-served basis. This does NOT apply to guests who are using mobility devices only. The contrast between foreground and background text will increase. Yes! How to Get a DAS Pass at Disney World With the DAS you will use the Lightning Lane entrance. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. Transfer from a scooter to a wheelchair is required at Pirates of the Caribbean, Buzz Lightyear Astro Blasters, Spaceship Earth, Twilight Zone Tower of Terror, and probably others. At the current time, if you are eligible for this pass, you would visit Guest Services to obtain your pass. Would I qualify for DAS with heart failure? Help much appreciated. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. Cart. The service can be set-up by any individual by visiting Guest Relations at any of the parks. 2023 MARVEL. 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