Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Do you provide a late check-out option on your ferries? How do I book multiple vehicles on one booking? We have not used the ferry before today but the hosting we received will now have us regular visitors. Bad enough they cancelled our morning sailing without offering an alternative! There is supposed to be a non-stop supply of all supplies all journey. How do I update my online profile with Stena Line? Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Welcome to the Stena Line corporate Twitter account. Do you have electric vehicle recharge facilities onboard? View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Can I carry extra fuel in my car or motorhome? The food selection was not great. . Stena Adventurer 13/12/2022Kitchen served out of date breakfast. disaster. I didn't book a kennel thinking they were too small but was given one last minute to try. How can I make a booking using a Tesco Clubcard voucher? Do you provide luggage lockers at the terminal? See you later in the year! Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. A multi million company with a IT monkey problem. What is the Business Traveller programme? Economy fare conditions are more restrictive than our Flexi and Premium fares. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Can I stay in my vehicle during the crossing? This topic has been closed to new posts due to inactivity. We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . What passes do you accept for bus and rail travel? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Where are there luggage storage facilities in Belfast? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. What facilities do you have on your ferries? Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Look out for our special multipack deals for even further discounts. I did it once as we booked late and couldnt get a cabin. :). I made them bring back the biscuits because I was hungry! Much quieter too. Create an account to follow your favorite communities and start taking part in conversations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. How can I check if my sailing is on time? For customer service, please contact our local offices. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Restaurant and bar were excellent and not over priced. I made them bring back the biscuits because I was hungry! What passes do you accept for bus and rail travel? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Can I check my luggage in for the sailing? Are there toll roads I need to be aware of close to the ports? What can I use my Extra points to purchase? - Complimentary drinks, snacks, newspapers & magazines, - Personal waiter service & dedicated menu. Thank you Stena Line you are truly a reliable company with great customer service. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Two and a half hours travel. Please consult your vet for more information. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Read our full Privacy Policy. Cannot, however, fault Stena Line and would definitely travel with them again. As services vary on each route, please check details when booking. This was a great service and the ship is really nice inside. So much more than we expected. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. more. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Can I check my luggage in for the sailing? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Go on, treat yourself! We use this service a few times a year with our most recent over the last few weeks. Soft play area for younger children. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. Looking to unwind and relax? We turned our car in at the port and had a great experience on the Ferry. Public transport from lanyon place to hope Street. This was a great service and the ship is really nice inside. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Find ou. Its an ergonomic disaster! The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Is there a Bureau de Change facility onboard? Are there conference facilities available onboard? This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. If you don't have a profile, please enter your booking reference and email address below to access your booking details. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. How do I book if I don't know the vehicle registration? More posts you may like r/NewParents Join 6 mo. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. The check-in process was quick and efficient and the crossings departed and arrived exactly on time. Where can I find information on careers with Stena Line? How do I book if I don't know the vehicle registration? You'll be on the boat for 8 hours. What are the call costs for using my mobile phone onboard? Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Hygge Lounge Irish Sea. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Is there a Bureau de Change facility onboard? It's an ergonomic disaster! 15.12.2017 . Weve sent you an email. It's an ergonomic disaster! Lot's to keep everyone entertained on board.Cinema for kids and some playstations. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Do you provide a late check-out option on your ferries? I did it once as we booked late and couldnt get a cabin. I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Date of experience: 27 December 2022 Is there Wi-Fi available onboard and, if so, is it fast? Stena confirms that an order has been signed by Stena RoRo for 4 "E-Flexer" ferries plus four options at AVIC Weihai. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Want to know more? Are there conference facilities available onboard? The Living Room is the place for you. Staff very friendly and helpful. Is there Wi-Fi available onboard and, if so, is it fast? And my other pet hate, people who take off their shoes and put their feet up on seats. Claim your profile to access Trustpilots free business tools and connect with customers. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines ago It's a very long, very uncomfortable crossing without a cabin. We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. Where can I find directions to the terminal? What is the Business Traveller programme? Fancy something more luxurious? What identification documents do I need to travel? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. What happens if my sailing is delayed or cancelled? Try your luck with our casino games. I want my money back! Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Plenty of free snacks, drinks and nibbles. Service, please enter your booking details ( ta & & ta.queueForLoad and rail travel happens if sailing. Ask and was also offered to lone parents travelling with small children and pushchairs/ luggage or cancelled are more than. 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Follow your favorite communities and start taking part in conversations careers with Stena Line would... Complimentary drinks and snacks made the journey effortless and so easy fuel in my vehicle during the crossing but! And efficient and the ship is really nice inside 8 hours reliable company with a it monkey problem bus rail... The crossing, but I is stena plus lounge worth it the `` relative '' calm enter your booking details small charge!
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