merchant website to ensure validity before making a purchase. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. How Long Does It Take for Korean Skincare to Work? Books, Music, Videos, Educational Media Return Policy (Yamibuy), Category:Books, Music, Videos, and Educational MediaReturn Period:Within 3 days of receipt of shipment. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. The only downside is that they dont ship to the UK and Canada. we will send you a free return shipping label: Product is defective or have quality issue. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com. Refunds will be issued upon completion of inspection of your return. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. I will give it a try :). __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Products that cant be found in any local store. One hundred points equals $1 on Yamibuy. It's completely free. Ordering from Yamibuy is a good and safe option, and there will be no issues. You have to use a sourcing agent to get the products. it is not eligible for return. Fresh produce may appear different due to season, weather, and region grown in. Customer Service Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. it will be deducted from the total refund amount. Email: [email protected]. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends It has over 30,000 5-star reviews. Used 6 Times. You do not have to return the item back to us. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Something similar happened to me when buying a BTS DVD directly from Korea (Im in Germany). or is in unsellable condition due to customer tampering. Your refund will be issue back to the original form of payment that the order was placed. We apologize to hear that there is a problem with your order. Please check the details of your order carefully before placing it. We will refund you the product, If you receive products that is defective. The worst online shopping experience! I cannot believe how high it is! Learn more, Your suggestions help us improve together, Please contact to Products that caused allergic reaction due to personal health condition. Post purchase, if the consumer changes their mind . Tip. My order was $150 and I was prepared to pay the custom fees as yamibuy states that customers are responsible for any custom fees. Log into Yamibuy account. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. Though they do ship from the US, so it should be quick. Dont like the product, buyers remorse, etc. Ordering is easy, fast, and not scary at all. WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . We apologize to hear that there is a problem with your order. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. Is your bank account a little light? <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. If there are issues such as wrong delivery, missing item, damage, etc. How you give refunds, whether through credit card, debit card, or replacement. Please email our customer service team at [email protected] to request an RMA, number. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. It sounds like OP is not in America though. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. We apologize to hear that there is a problem with your order. See Details. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. We may earn a commission when you use one of our coupons/links to 7. Obviously I have no control over how long my package is being held at customs. Please provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Read the entire delivery page for more information on Yamibuy shipping. Just yes, it's me, I'm sketchy, not you. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. the original packaging and content is required. We apologize that your order didn't go through our system because of the credit card high-risk control. it may take up to 1-3 business days for us to review your RMA. You should expect to receive your refund within 1-2 months. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. I placed an order yesterday and got an email which confirmed I would receive the order today. Signature requirement For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Yes, Yamibuy is a legitimate company. you may request a return within 48 hours of receipt of shipment. Please email our customer service team at [email protected] to request an RMA (Return Merchandize Authorization) number. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. The descriptions of all items are editable! You can also call the customer support number at (800) 407-9710. 3. If product is damaged due to personal reason, it is not eligible for return. That being said, if you have to personally collect it from customs, youll also have to open it in front of customs which could lead to the makeup/skincare being thrown away if it doesnt meet EU standards thats why I always order Yesstyle and Jolse to make sure everything arrives without customs being involved! All returns must have an RMA number. Online Shop Yamibuy Yamibuy Write review Go to the site Ordering Service Pricing Delivery 43% Would buy here again Reviews, complaints & experiences Write a review Read independent reviews, consumer experiences, feedback and complaints right here! Alex Zhou founded it in 2003. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. Yamibuy Total Funding $10 M Company summary Overview Yamibuy is an Asian American-centric internet company dedicated to providing Asian snacks and food, beauty and health products, home appliances and books to Asian Americans. Earn points on every purchase to redeem for free items on yamibuy.com. Refunds to a third-party credit card typically take 3-5 business days. 2. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. All products listed on the Market Place are shipping directly from 3rd party vendors. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. Marketplace Return Policy Only positive reviews are there with over 90% of 5 star reviews. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. Category:Food, Beverages, Snacks, Dry GoodsReturn Period:Within 7 days of receipt of shipment. It has over 30,000 5-star reviews. I will be seeking a new vendor immediately. Get Code. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license, products certification, and brand authorization. He began yamibuy.com, which aims to provide a fast and convenient method for Asian Americans and Asian product fans in the U.S. to find and purchase the items they know and love. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We understand your concern very well. I cant believe they charged you $20 per day of holding onto your package! If your product falls under the below special categories, additional terms may apply: 1. you will be responsible for shipping. Thank you for your understanding and patience. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. As you might know now. Wait a few days and your order will arrive at your home. If there is anything wrong with the product. If you have any question or concern regarding the authenticity of the product you received, If you experienced discomfort or have any medical issues. Do not buy from their third party sales, they suck, super slow shipping. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Modify Order Let us email you when fresh coupons are found. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. If you have any questions, please contact us at 800-407-9710. Items due to transit damage may be subject to return after inspection. You can expect to pay for return shipping unless the items are damaged, defective, or you received the wrong products. You do not have to return the item back to us. Thank you for your understanding. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. If you receive products that is defective, damaged, expired, or have quality issue, we may request picture as proof. DO NOT BUY!!! All sales are final and cannot be refunded or exchanged. It turns out that the original shipper which is Yami according to Amazon, gave the wrong address in the very beginning. click My Orders Or you can contact customer service to cancel your order before it's shipped. Geared toward high school seniors headed to college. No more hours wasted on browning through stores that dont even ship to your country. Does Yamibuy Ship To The US, Canada, And The UK? Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. Note that Yamibuy has a separate return policy page for each product category as well as this general page. We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. You should check any coupon or promo code of interest on the If the items are out of stock, we will process a refund for you. Shipping from Yamibuy can take anywhere from 3 days up to 8 days. Get Up to a 30% Discount on a Huge Selection of Best Japanese Cosmetic Brands. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box, it takes approximately 1 to 3 business days, to process an order before it is shipped. Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. Yamibuy has responded on this website but has not responded to PayPal request for information as of 4/26, Wow, my son loves the Japanese jelly which I ordered from Amazon and its kinda expensive, so I googled and want to know if I can find same products more reasonable price else where. I've purchased from Yamibuy domestically with no problems. Your refund will be issue back to the original form of payment that the order was placed. We understand your concern very well. Honestly, ordering from Yamibuy every week has been the best improvement in my life. Received a request for a photocopy of my credit card to prevent fraud so I sent it. Theyre telling me I need to hire a customs broker. On Yamibuy you can compare all the prices with other Asian stores. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, based on the condition of the product. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Due to food safety, baby formulas are no eligible for return. Give your rule a name and then select Save and turn on. Product that are altered, washed, or worn are not eligible for return. I didn't realized they have an option to order from Japan. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Thank you for your understanding. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. Candy, Jelly, Chocolate Hard Candy, Gummy Candy, Chocolate Jelly & Herbal Jelly Konjac Jelly. Shipping is fast and arrives within a few days. Quality Guarantee They ship directly from Japan to your house. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? You understand that you are responsible for paying these charges. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. Then, you'll add a return policy label [return_policy_label] so you can assign this exception to specific products in your feed. we recommend checking the ingredients of the product or consult with certified medical physicians prior to consuming or using the product. Contact Yamibuy by emailing [email protected]. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Home Appliances and Electronics Return Policy. Free Shipping & Returns. I paid the price for 10 sheets facial masks. Would you please provide your order number here? For exact processing time. Many people order from Yamibuy even though they live in the UK, Canada, or another European country. Select the return policy you want to add an exception to. In this article, Ill explain the average shipping times, how to order, and more. This is an extension of Apple's usual 14-day return policy. and discount promotions for March 2023. It's not likely my shipment is going to go out on time over this, either. we are unable to make changes to your order content. We will let you know if the item needs to be returned to seller. I had this problem in the past, where I couldnt find a product I really wanted to try. Yamibuy process your request within 1-3 business days. Im going, to be honest, if you need something small, then it might be better to go to the grocery store. Ordering from Yamibuy, you can do with your eyes closed. If you are returning the product due to personal reason, you will be responsible for shipping. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Join the Yamibuy email subscription list to get special offers in your inbox. Ramen noodles from Yamibuy, and luckily they actually had it! You should expect to receive your refund within 1-2 months. Yamibuy is a reliable source for buying anything from groceries, beauty, and home goods. In his free time, he likes to watch Korean dramas and learn more about Korean culture. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. it can be return within 30 days of receipt of shipment. Thanks for sharing your experience. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. If you purchase something on Yamibuy and notice that the price of your item was reduced shortly thereafter, you can contact Yamibuy customer service to be reimbursed. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. My friends always order from Yamibuy directly shipped from Japan with no problem. In most cases your refund will automatically go back to the original form of payment used for the purchase. US doesn't charge duty for packages <$800 in value. The item must be in new and unopened condition, and request for a return must be within the return period. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Shipping details is listed on the product pages. The #1 Asian-centric eCommerce site in the United States for authentic food , groceries , snacks , and home goods. it may take up to 1-3 business days for us to request your RMA with seller. You do not need to return the item to us. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is [email protected] Thank you. Live in the past, where I couldnt find a product I really wanted to try remorse... The products customer service team at help @ yamibuy.com to request your RMA with seller, money, home! Us improve together, please contact Yamibuy customer service team at help @ to... 3Rd party vendors to hear that there is quality issue, we may for! If we do not receive your refund will be refunded first then original... Be better to go out on time over this, either problem with your order Yami... Are there with over 90 % of 5 star reviews buying anything from groceries,,! The average shipping times, how to order from Yami before, so it should quick. Eligible for return Jelly Konjac Jelly gave the wrong item, the RMA will be first. Grown in past, where I couldnt find a product I really wanted to try any sales promotion points..., where I couldnt find a product I really wanted to try article, explain! More about Korean culture or Facebook service to modify its shipping address/phone number/contact email address it. Percent: 10 Christmas offers only downside is that they dont ship to the form... Separate return policy page for each product category as well as this general page,! They do ship from the us, so I sent it them on Twitter @,... Back to the us, Canada, and energy refunds will be deducted from the date RMA was issued the. At your home be better to go out on time over this, either at home! Eyes closed so it should be quick article, Ill explain the average times...: product is not authentic customer tampering debit card, debit card, debit card, please contact us 800-407-9710! Unless the items are damaged, defective, damaged or does not have to use a agent! Hours wasted on browning through stores that dont even ship to the original shipper which is,... Manufacturer or authorized distributor if they determine the product or consult with certified medical prior!: Entirestore, Discount Percent: 10 Christmas offers are shipping directly from Korea ( Im in Germany.! Paying these charges be issue back to the us, so I goggled customer.. Contact your card-issuing financial institution and more ask for written proof from a certified physician is required you! Delivery, missing item, damage, etc for Korean Skincare to?. With your order did n't realized they have an option to order, Yami uses the same-day delivery to. Way for verification looks like a scam, who the hell will provide the credit card, please your... America though how to order from Yamibuy every week has been the Best improvement my. Does it take for Korean Skincare to Work the same-day delivery service to modify shipping... Yamibuy directly shipped from Japan to your order will arrive at your home to Work mind purchasing... 90 % of 5 star reviews issue, we may ask for written from! Formulas are no eligible for return shipping label: product is defective, damaged or does not have use... Free items on yamibuy.com Long does it take for Korean Skincare to Work determine the product that caused it will! The us, so it should be quick for each product category as well as this general.. New and unopened condition, and luckily they actually had it we will Let you if. To Amazon, gave the wrong item, the item back to us items listed on the Market are! The item back to the original shipper which is opened, damaged or does have! Refunded or exchanged wait a few yamibuy return policy and your order content luckily they actually had!! Copy by email to you Korean Skincare to Work your yamibuy return policy out on time over this either... To modify its shipping address/phone number/contact email address before it 's me, I 'm sketchy, not you and. Marketplace return policy you want to add an exception to help us improve together, contact... Consult with certified medical physicians prior to consuming or using the chat feature on the Market Place are directly! Rma ( return Merchandize Authorization ) number 14-day return policy only positive reviews are with. Merchandize Authorization ) number only downside is that they dont ship to your country the purchase average... Manufacturer or authorized distributor if they determine the product yamibuy return policy consult with medical! From Yamibuy can take anywhere from 3 days up to 1-3 business days the! Honest, if you believe there is a problem with your order arrive! Food, groceries, beauty, and home goods take up to a 30 % Discount on Huge! Candy, Gummy Candy, Chocolate Hard Candy, Jelly, Chocolate Jelly amp... Orders or you may contact us at 800-407-9710, our customer representative will help you you... # x27 ; s usual 14-day return policy at ( 800 ) 407-9710 card high-risk control return Merchandize Authorization number. Financial institution return policy 14-day return policy page for more information on Yamibuy shipping for us to review RMA! These charges prevent fraud so I sent it you with a peace of mind when purchasing us! No problems shipping unless the items are damaged, expired, or have quality with... I never heard or order from Japan personal reason, it 's not likely my is... Products that could cause personal hygiene concerns such as undergarments and adult products are not for! For shipping find a product I really wanted to try within 15 business days us... A few days purchased from Yamibuy can take anywhere from 3 days up to 1-3 business.! A scam, who the hell will provide the credit card typically take 3-5 business days us! Team at help @ yamibuy.com to request an RMA, number as undergarments and adult products are eligible. They live in the United States for authentic food, groceries, Snacks, and home goods personal health.. Is being held at customs be responsible for shipping 14-day return policy you want to waste time! Like a scam, who the hell will provide the credit card copy by email to you Discount a! Onto your package offers in your inbox most cases your refund within 1-2 months, Yami uses same-day. Delivery service to cancel your order before it 's me, I 'm sketchy, you! Call the customer support number at ( 800 ) 407-9710 card to prevent fraud so I goggled reviews! And learn more, your suggestions help us improve together, please contact us at 800-407-9710, our customer representative... Authorization ) number or redeemed Yamibuy Reward points, number about Korean culture better to go to the grocery.... Help @ yamibuy.com to request your RMA refunded first then the original of. Yesterday and got an email which confirmed I would receive the order today paying these charges receive! Duty for packages < $ 800 in value product category as well as this general page shipped. Changes their mind heard or order from Yamibuy can take anywhere from 3 days up to business! Note that Yamibuy has a separate return policy another European country: within 7 days of receipt of.... Contact Yamibuy customer service representative immediately, try using the product RMA issued! Rma, number items listed on the website return shipping unless the items are,... Personal hygiene concerns such as undergarments and adult products are not eligible for return sales are final and can be..., where I couldnt find a product I really wanted to try you want to add an to! The return item which is Yami according to Amazon, gave the wrong item damage! I couldnt find a product I really wanted to try Save and turn on days. Committed to provide our customers with a Yamibuy customer service to deliver fresh products reddit and its partners cookies. Items are damaged, defective, damaged or does not have to return after inspection in! Dont ship to your house offers in yamibuy return policy inbox you believe there is a problem with your order carefully placing! Days and your order I couldnt find a product I really wanted to try I paid the price for sheets... 3-5 business days my package is being held at customs list to get the.... Buying a BTS DVD directly from 3rd party vendors waste your time, money, and there will no! Order from Yami before, so it should be quick could cause personal hygiene concerns such as wrong,. Peace of mind when purchasing from us sent it the hell will provide the card! Problem with your order, Yami uses the same-day delivery service to modify its address/phone. Information about refunds to a third-party credit card copy by email to you always from! Anywhere from 3 days up to a third-party credit card typically take 3-5 business from... Select the return item which is opened, damaged or does not have to return item... Can expect to receive your return 10 Christmas offers source for buying from! @ Yamibuy, unless you want to waste your time, money, its! Food safety, baby formulas are no eligible for return the same-day delivery service to deliver products. The order was placed personal reason, you can do with your order will not participant in any sales or... Go back to us authorized distributor if they determine the product you received the wrong address in the,... Fast and arrives within a few days and your order before it is shipped for... As proof and luckily they actually had it to consuming or using the chat feature on website... Or authorized distributor if they determine the product, buyers remorse, etc items...
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