anne boleyn ghost photo Senior Vice President, Chief Learning and Development Officer, Catherine Hoovel In this role she leads Corporate Employee Relations, Diversity, Equity, and Inclusion, Total Rewards, and Talent Management among other areas. Her oversight includes strategies and cross-functional programs relating to food and planet impacts - climate action, nature-based solutions, nutrition, restaurant sustainability, packaging and circularity; and community and people impacts - human rights, corporate philanthropy, youth opportunity and volunteerism. As Global Chief Marketing Officer, Morgan Flatley leads the development and execution of bold marketing strategies to create stronger customer connections around the world. McKinsey: Marketing has also played a big role in McDonalds recent financial outperformance. The whole world was in crisis mode, but Chriss calm demeanor and thoughtful approach ensured that as a team we could implement the swiftest operational transformation in our history to protect restaurant crew and customers, while providing financial support to franchisees to ensure they could focus on running their restaurants rather than worrying about what the future might hold.. From there, he moved on to roles of increasing scope and responsibilities that included regional and international leadership such as Vice President & General Manager of the Indianapolis Region and Managing Director, McDonalds Korea. She drove the democratization of learning building the Boeing Digital Campus providing digitally accessible learning and micro certifications through partnership with Degreed.com reaching 51K active global users. Chris joined McDonalds in 2015 as Executive Vice President, Strategy, Business Development and Innovation. Chris Kempczinski: Yes, a couple of things come to mind. Chris Kempczinski had been at McDonalds less than five years when he was named president and CEO, in November 2019, rising to the top job after his predecessor was fired for violating company policy on personal conduct. Im a Filet-O-Fish-no-tartar-double-ketchup guy. Ian has spent more than 25 years at McDonalds leading markets and functions globally. Prior to that she was Sr. Director, U.S. McOpCo Controller from April of 2014 to September of 2016. He began his career in brand management at Procter & Gamble, and also held senior positions at PepsiCo, and most recently at Kraft Foods where he was EVP, Growth Initiatives and President, International. When I came to McDonalds, that was probably one of the biggest risks for me. In 2020, as U.S. Chief Marketing & Digital Customer Experience Officer, she led her team to unleash world-class creative and harness the power of social media with bold, forward-thinking ideas. Im a product of the 90s. Im also a pretty voracious reader, and Im constantly looking for things that could be helpful to me in my role at McDonalds. Signup for our newsletter to get notified about our next ride. He builds great teams. Prior to McDonalds, Mark was a Principal and core member of the consumer practice at The Boston Consulting Group. The challenge for us is to decide where to get engaged. 09 September 2020. When Ray Kroc structured McDonalds as a franchise business, the founding idea was to have a franchisee who lives in the community and who is going to be way better at managing the restaurant than some corporate stiff, thousands of miles away. We have a few specific issues here and there. She also advises both the Board of Directors and CEO. Neither Great Men nor Great Helmsmen. Given your franchise model, how do you ensure during COVID-19 that restaurants can survive the short term and be in a position of strength for the long term? Because were McDonalds and our reach is so great, were in so many different countries, we touch so many different things, we were getting pulled into lots of efforts where either we didnt have inherent credibility or our ability to make a difference was limited. First, we have the four pillars of what we call our Corporate Leadership Platform: supporting local farmers and local sourcing, protecting our planet, serving our communities in times of need, and providing jobs and opportunity. Yet by the fourth quarter of 2020, the companys global systemwide salesat $25.8 billionhad fully recovered to its 2019 fourth-quarter sales. Passionate about people, Paul has overseen moves on both pay and contracts for restaurant teams, and actively championed a focus on Diversity, Equity and Inclusion, striving to create a truly inclusive culture throughout the business. Any time youre in a crisis, you can get a little bit short-term focused. Prior to McDonalds, Jon spent 10 years at PepsiCo, one of the worlds largest food and beverage companies. What do we know? So dine-in will still be important, but I think takeaway channels, like delivery, drive-thru, and order ahead with curbside pickup, will stay elevated for the foreseeable future. Weve been in the Drive Thru business for decades, so I dont want to say that we had any foresight in that. As for drive-thru, we offer it in 95 percent of our US restaurants and nearly 65 percent globally. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth. Chris Kempczinski, Mcdonald's Corp: Profile and Biography - Bloomberg Markets Live Now Bloomberg TV+ Bloomberg Studio 1.0: Katie Haun, Haun Ventures CEO & Founder Bloomberg Radio. Amy joined McDonalds Corporation in 2011 where she leads McDonalds compliance strategy globally and is responsible for administering McDonalds compliance program, including anti-corruption initiatives, stakeholder engagement, due diligence and compliance investigations. Whether youre the CEO or youre working a fry station, if you fail to live up to the values, then you cant stay in the system.. Her team leverages the scale of $50 billion spend in food, packaging, logistics, toys, technology, equipment and other services while driving safety, quality and sustainability leadership in the industry. Gonda leads a team across corporate and U.S. communications, media relations, crisis communications and brand communications. At Boeing, Heidi led initiatives for 160,000 employees across a $76 billion global enterprise and oversaw the companys leadership and learning, talent planning, employee and labor relations, total rewards, and diversity and inclusion initiatives. Regular chicken nugget or spicy?Ive always liked the regular. Executive Vice President and President, International Operated Markets. Executive vice president, growth initiatives Yahoo Finance says McDonald's sources said Kempczinski is a. Through signature campaigns, hes helped advance executive-sponsored programming in the areas that matter most to McDonalds stakeholders, bringing to life the companys values and commitment to communities. McDonalds was also recognized in Fast Companys 2021 Brands That Matter and as one of the most relevant consumer brands. I wanted to step back and just think about where we could actually make a difference. With presence in nearly 40,000 local communities across 100+ countries, McDonalds is uniquely positioned to drive action in four key areas of focus: food quality and sourcing, our planet, community connection, and jobs, inclusion and empowerment. "The typical person who is a golfer would have about a 1-in-15,000 chance in making a hole-in-one on a particular hole," Victor Matheson, professor of | 12 comments on LinkedIn She serves on the Chief Learning and Talent Officer Board of The Institute for Corporate Productivity (i4cp), focusing on global issues for learning and talent. Jon holds a Bachelor of Arts in Communication and Media Studies from Boston University. Michael Grothaus is a novelist and author. But Im now a convert to the spicy. What Im most impressed with are the people who are servant leaders the people who prioritize others.What decisions did you make during the pandemic that proved critical? Were building on our strong foundations to ensure we have long-term success. My answer is: ensuring the relevance of the brand. . As a brand, you want people to discover you. Plus, investors will look "for Chris to set his own vision," said Hottovy. Brian is committed to building upon McDonalds accelerated growth through technology investments that will deliver the best experience for both customers and employees. His team workshand in hand with these 48 developmental licensees (DL) whose collective footprint includes 11,265 restaurants around the world. Everybody was willing to help you.What is something you learned early on that has carried with you into today? Previously, Kevin served as McDonalds Chief Financial Officer for more than 7 years, overseeing accounting, internal audit, treasury, tax, global business services and investor relations functions. In this role, Ian delivered sustained business momentum, improved customer trust, and grew share across the market segment through a strong focus on the Accelerating the Arches growth strategy, including digital, delivery and restaurant modernization initiatives. We have a responsibility not only to serve great food, but to make it responsibly and to enrich the communities in which we operate. In July 2015, he was appointed Chief Marketing Officer for the High Growth MarketsSegment, comprisingninemarkets across Asia and Europe. Are there particular mentors or heroes whose words or examples have helped guide you this past year? In 2019, Desiree was named one of the most powerful women in corporate America by Black Enterprise Magazine, and in 2020, she was named as one of the top innovative General Counsels around the world by the Financial Times. Its been important to me that were always connecting the decisions that we make back to what we stand for as a company. The CED discussion series, Leadership in Challenging Times, interviews business leaders about the unprecedented . There he served in a similar capacity, responsible for the Communications function and the PepsiCo Foundation, and worked closely with the companys Sustainability and Government Affairs teams. Chris joined McDonalds in 2015 as Executive Vice President, Strategy, Business Development and Innovation. Also, we could have done a better job demonstrating and articulating what McDonalds was doing to support communities. You know what a good Quarter Pounder should taste like. And I think were now at a place where weve caught up. In November 2019, Mr. Kempczinski became President and Chief Executive Officer of McDonalds, the worlds largest restaurant company. So you just have to accept the unpredictability and risk as part of the bargain to be a relevant brand today. Customers want to see that the McDonalds they visit locally matches how we act globally. He previously served as Vice President of Weber Shandwick, a leading global public relations firm, where he supported some of the worlds largest brands with issues management and corporate communications. She lives in Chicago with her husband and three children. She has also been recognized with Adweeks most prestigious honor, Brand Genius, and she was named Advertising Woman of the Year by the Chicago Advertising Federation. McDonalds has navigated the challenges presented by COVID-19, emerging with higher brand trust scores, higher customer satisfaction scores, and higher restaurant margins than the company had going in. Prior to, at Kellogg, Brian established the companys global Digital Marketing foundation, which allowed Kellogg to build relationships with consumers in a targeted and personalized way, including the creation of its loyalty program Kellogg Family Rewards. Chris Kempczinski: I admire how Amazon constantly talks about Day 1; I think thats a great orientation and mindset for us to have at McDonalds. So, credit to the team for getting on that one early. Every single day [we] were having to make a decision about the business, and we were doing it across 40,000 restaurants in 119 countries, with different regulations and things going on in each individual Market. As for anything outside of those topics, we want to be helpful, but its important to recognize that were in the business of selling burgers and fries. Chris joined McDonald's in 2015 as Executive Vice President, Strategy, Business Development and Innovation. The importance of [showing up] every day. [email protected]. When you had a leader that acted in a way that was incongruous with those values, it raised a question: Are we as good as we say we are? And I feel good about what weve done. Its been helpful for us just to keep people in the loop, informed, focused forward. 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